Customer Experience And Strategy | Vendor Management@ Instacart
Atlanta, Georgia, United States
Wayne Brown
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Grand Canyon University
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FlashIntel GPT
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FlashIntel GPTWayne Brown is an experienced Customer Service and Operations Management professional with 17.3 years of work experience. He has a strong skill set in team leadership, customer service, call centers, and Microsoft Office. Wayne has worked at Instacart in various managerial roles, including Manager of Support Operations and Manager of Care. He also has experience as an Operations Manager at Vista and xtDirect, LLC. Wayne's expertise lies in improving service delivery, increasing performance, and growth in the contact center and tourism industry. He is based in the United States.
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About
Experienced Customer Service and Operations Management professional with a demonstrated history of improving service delivery, increasing performance and growth in the contact center and tourism industry.
Work Experience
Customer Experience And Strategy | Vendor Management
Manager | Support Operations
Manager, Care
Manager, Care
Software Development
Wayne Brown's Professional Milestones
- Operations Manager (2011-01-01~2017-04-01): Streamlining operations, optimizing efficiency, and driving team collaboration for optimal operational effectiveness.
- Call Center Manager (2009-05-01~2010-02-01): Streamlined call center operations, improving efficiency and customer satisfaction.
Education
Applied Management
Skill
Team Leadership
Customer Service
Call Centers
Microsoft Office
Online Marketing
Online Advertising
E Commerce
Analytics
Sales
Management
Team Building
Process Improvement
Microsoft Word
Leadership
Operations Management
Customer Experience
Performance Management
Business Process Improvement
Customer Satisfaction
Microsoft Excel
Training
Team Management
Strategy
Cross Functional Team Leadership
Strategic Planning
Customer Relationship Management
Contact Centers
Certification
Colleagues
Other Named Wayne Brown
Frequently asked questions
We found 2 Wayne Brown's email addresses
We found 1 Wayne Brown's phone numbers
Wayne Brown's social media include: Linkedin,
Wayne Brown works for Instacart
Wayne Brown's role in Instacart is Customer Experience And Strategy | Vendor Management
Wayne Brown works in the industry of Software Development
Wayne Brown's colleagues are Christina Wright,Conrad Foxx,Xavier Walker
Wayne Brown's latest job experience is Customer Experience And Strategy | Vendor Management at Instacart
Wayne Brown's latest education in Grand Canyon University
