Senior Manager Infrastructure & Enterprise Engineering@ Expedia Group
London, England, United Kingdom
Wayne Ophelia
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FlashIntel GPTWayne Ophelia is a highly experienced professional with over 20 years of work experience. He possesses a wide range of skills including active directory, troubleshooting, and Microsoft Exchange. Based in London, United Kingdom, Wayne has a strong background in customer service and supporting users in a Windows environment. He is known for his excellent technical authoring skills and has successfully managed end-user documentation. Wayne is also proficient in technical authoring and has extensive experience in project management. He is a foundation level qualified in PRINCE2 Project Management and has extensive experience in local government.
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About
* Excellent customer service skills. Supporting users in a windows environment. * Have experience of owning the development, reporting, analysis, and review of Project plans. * Good technical authoring experience, having been responsible for the production of end-user documentation. * Proven communication skills at all levels. * Have participated in, and implemented various projects and have delivered on time and on budget. * Vast experience in 1st, 2nd and some 3rd line support * Foundation level qualified in PRINCE2 Project Management * Prepare manuals and training end users on various software applications and databases. * Extensive Experience of working in Local government. Specialties: Support of Windows XP and 7, MS Office 2003-2007, Active Directory, Blackberry Enterprise server, Blackberries /PDA’s, Project management
...See MoreWork Experience
Senior Manager Infrastructure & Enterprise Engineering
manager technician services operations
senior it and project support technician emea
Software Development
Wayne Ophelia's Professional Milestones
- systems analyst application support (2003-08-01~2005-12-01): Provided tailored technical support, ensuring seamless technical solutions for clients and enhancing their professional success.
- IT Support Analyst (2009-02-01~2010-11-01): Provided technical assistance to troubleshooting technicians, improving system performance and ensuring seamless software management.
Skill
Active Directory
Windows 7
Troubleshooting
Blackberry Enterprise Server
Microsoft Exchange
Citrix
Microsoft Office
Project Management
Operating Systems
Vmware
Windows Server
Sccm
Technical Support
Blackberry
Networking
Servers
Mac Os
Video Conferencing
Macbook Pro
Windows Xp
Tcp/ip
System Center Configuration Manager
Bloomberg Terminal
Iptv
Avaya Ip Telephony
Apple Certified
Casper
Certification
Colleagues
Mayre Mercedes Jenkins
Small Business Owner
Ashwin Pingali
Large Scale People Leader | Product Management | Strategic Design And Development | President & L Owner | Go To Market Specialist | Organizational Design
Kylie Lucas
Owner Manager
Lucian L.
Business Analyst | Product Owner
Eddy Boucher
Owner Operator
Other Named Wayne Ophelia
Frequently asked questions
We found 2 Wayne Ophelia's email addresses
We found 1 Wayne Ophelia's phone numbers
Wayne Ophelia's social media include: Linkedin,
Wayne Ophelia works for Expedia Group
Wayne Ophelia's role in Expedia Group is Senior Manager Infrastructure & Enterprise Engineering
Wayne Ophelia works in the industry of Software Development
Wayne Ophelia's colleagues are Mayre Mercedes Jenkins,Ashwin Pingali,Kylie Lucas
Wayne Ophelia's latest job experience is Senior Manager Infrastructure & Enterprise Engineering at Expedia Group
