Wendy Dineen

I am an experienced, positive and highly driven business professional with a track record of achieving stretching targets, delivering significant Customer Experience improvements and managing cost and efficiency improvement programmes both on and offshore. I am recognised for my ability to shape strategic business plans and for my skill in translating these into clear actions that my team can execute and turn into actual results. I am known for the importance I place on effective people engagement and for my desire to build and maintain strong working relationships. I have a calm and collaborative management style and believe the best way to make things happen successfully is to have a thorough understanding of the operations I am responsible for and to draw out and utilise the skills of my team. I genuinely enjoy the work I do and have a passion for working with people to deliver fantastic results. My role is fun, it's fast, at times it's challenging but ultimately, it's highly rewarding.