Wendy Giner, PMP
on a mission to help employees develop the knowledge and skills they need to succeed | enterprise customer success manager at udemy@ Udemy
New York, New York, United States
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Wendy Giner, PMP is a highly experienced Customer Success Leader with over 26 years of work experience. She is responsible for leading the Customer Success, Account Management, and Training teams, inspiring them to create a positive experience for their customers. Wendy is known for her consultative approach, integrity, authenticity, empathy, and candor. She is a trusted partner by her customers, senior leaders, and teams, and is known for her collaborative style, integrity, authenticity, empathy, and candor. Wendy is passionate about inspiring others to reach their full potential.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@udemy.com
@insala.com
@udemy.com
@insala.com
+1 914413****
+1 510378****
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About

As a Customer Success Leader, I am responsible for ensuring customers reach success through the use of Insala’s technology solutions. I lead the Customer Success, Account Management, and Training teams, inspiring them to create a positive experience for our customers throughout their journey. With over 20 years of experience in the talent management services industry, I provide customers with a consultative approach and a discipline in managing large, complex global employer-sponsored programs. I am viewed as a trusted partner by my customers, senior leaders and teams. I am known for collaborative style, integrity, authenticity, empathy and candor. A hands-on leader, passionate for inspiring others to reach their full potential.Professional Skills:Project Management | Strategic Planning | Account Management | Program Management | Customer Retention | Professional Services | SaaS | Project Implementation | Operations | Remote/Virtual Team Development

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Work Experience

600 Harrison St, San Francisco, CA, 94107, US

E-Learning Providers

7383
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Wendy Giner, PMP's Professional Milestones

  • VP, Project Director, Global Project Services (2001-01-01~2005-05-01): Successfully organized and executed global projects, resulting in increased operational efficiency and cost savings.
  • Project Management, Global Project Services (1997-01-01~2001-01-01): Successfully coordinated multi-million dollar projects across multiple regions, ensuring on-time delivery and cost-effective solutions.
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Education

Mercy College
Mercy College

Organizational Management