human centred design i customer experience i service design & transformation i product delivery i corporate sustainability@ QBE Insurance
Sydney, New South Wales, Australia
Wendy McKeown
GET FULL PROFILE 
Griffith University
Real-Time AI Research
FlashIntel GPT
Tell me more about Wendy McKeown?
FlashIntel GPTWendy McKeown is an experienced strategic thinker with 22.3 years of work experience. She possesses a wide range of skills including stakeholder management, risk management, financial services, banking, and business process improvement. Based in Sydney, Australia, Wendy is passionate about transforming the customer experience through human-centered design and agile practices. She is dedicated to collaborating and leading teams through dynamic change, developing customer personas, journeys, and segmented value propositions. Wendy has held various positions in companies such as QBE Insurance, Rest, Macquarie Group, and GE Financial Services.
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
An experienced strategic thinker with passion for successfully transforming the customer experience through the application of human centered design and agile practices. My ambition is to collaborate and lead teams through dynamic change, by developing customer personas, journeys, and segmented value propositions for truly customer-led solutions in the realms of service, product and communication.
Work Experience
human centred design i customer experience i service design & transformation i product delivery i corporate sustainability
Senior Human Centred Designer
Insurance
Wendy McKeown's Professional Milestones
- Associate Director - Client And Adviser Services (2006-11-01~2013-03-01): Facilitated effective collaborations with clients, resulting in increased client satisfaction and business growth.
- Associate Director - Quality Management (2016-05-01~2018-01-01): Implementing robust quality control measures to drive and achieve consistent sales success.
Education
Public Relations,
Communications,
Bachelors
Skill
Stakeholder Management
Risk Management
Financial Services
Banking
Business Process Improvement
Portfolio Management
Customer Experience
Relationship Management
Strategy
Governance
Business Analysis
Financial Risk
Wealth Management
Certification
Colleagues
Louise Kavanagh
business intelligence product owner agile coach and process analyst
Will Niu
product owner at qbe safe 5 popm cspo pspo gaiq ai advocate
Darren Booy
digital product owner at qbe insurance
Paul Foskett
project manager at qbe and owner foskett consulting pty ltd
Brad Kirby
chapter owner business analysis at qbe insurance
Other Named Wendy McKeown
Frequently asked questions
We found 6 Wendy McKeown's email addresses
Wendy McKeown's social media include: Linkedin,
Wendy McKeown works for QBE Insurance
Wendy McKeown's role in QBE Insurance is human centred design i customer experience i service design & transformation i product delivery i corporate sustainability
Wendy McKeown works in the industry of Insurance
Wendy McKeown's colleagues are Louise Kavanagh,Will Niu,Darren Booy
Wendy McKeown's latest job experience is human centred design i customer experience i service design & transformation i product delivery i corporate sustainability at QBE Insurance
Wendy McKeown's latest education in Griffith University
