Wendy Valladares
Tell me more about Wendy Valladares?
Wendy Valladares is an experienced professional with 18.9 years of work experience in various roles. She has a strong background in management, customer service, and call centers. Wendy has worked in companies such as SkyCom BPO, Catching, and SYKES, where she held positions such as Operations Manager, Gerente Administrativa, and Senior Client Services Manager. She is skilled in team management, process improvement, and leadership. Wendy is based in El Salvador and has a proven track record in delivering exceptional customer satisfaction and driving business process improvement.
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Emails and Phone Numbers
Work Experience
Operations Manager
Outsourcing and Offshoring Consulting
Wendy Valladares's Professional Milestones
- Gerente Administrativa (2017-02-01~2017-10-01): Streamlined administrative processes, improving efficiency and accuracy across the organization.
- Senior Client Services Manager (2016-08-01~2017-02-01): Developed and implemented strategies to optimize client satisfaction and improve overall client satisfaction.
Skill
Management
Customer Service
Call Centers
Team Management
Customer Satisfaction
Outsourcing
Training
Process Improvement
Leadership
Operations Management
Team Leadership
Bpo
Customer Experience
Performance Management
Vendor Management
Business Process Improvement
Contact Centers
Workforce Management
Strategic Planning
Microsoft Office
Negotiation
Microsoft Excel
Business Strategy
Certification
Colleagues
Other Named Wendy Valladares
Frequently asked questions
We found 1 Wendy Valladares's email addresses
Wendy Valladares's social media include: Linkedin,
Wendy Valladares works for SkyCom BPO
Wendy Valladares's role in SkyCom BPO is Operations Manager
Wendy Valladares works in the industry of Outsourcing and Offshoring Consulting
Wendy Valladares's colleagues are giovanni scalia,Allana Rodriguez,Allana Rodriguez
Wendy Valladares's latest job experience is Operations Manager at SkyCom BPO