Weston Twomey
St.Edward's University
Tell me more about Weston Twomey?
Weston Twomey is a highly experienced professional with 15.7 years of work experience in call centers, team leadership, team building, customer service, and leadership. Based in the United States, Weston has a proven track record in both operations management and strategic oversight. He excels in leveraging results through quality relationship building at the individual and organizational level. Weston has worked in various roles, including Vice President Operations at Katapult and Director of Customer Care at Protect America. He also has experience in strategy, analytics, forecast trending, and execution.
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About
*Versatile in both operations management (people, process, MIS) & strategic oversight *Expert in leveraging results through quality relationship building at the individual & organizational level *Experienced in all aspects of call center/customer servicing including strategy, analytics, forecast trending, & execution *Proven success in improving key performance metrics, rooted both in discipline & skill across a variety of locations/markets within the industry
Work Experience
Vice President Operations
Vice President Operations
Financial Services
Weston Twomey's Professional Milestones
- Vice President Operations (2019-06-01~2022-01-01): Streamlined operational processes to optimize efficiency, streamlining processes, and maximizing productivity.
- Director Of Collections (2016-01-01~2017-02-01): Streamlined collections process, reducing processing time resulting in increased efficiency and improved financial performance.
Education
Communications
2003-2007Skill
Call Centers
Team Leadership
Team Building
Customer Service
Leadership
Forecasting
Team Management
Coaching
Process Improvement
Quality Assurance
Customer Satisfaction
Management
Call Center
Negotiation
Operations Management
Credit
Business Process Improvement
Microsoft Word
Performance Management
Accounts Receivable
Business Analysis
Microsoft Office
Financial Analysis
Hiring
Change Management
Microsoft Excel
Vendor Management
Contact Centers
Excel
Outlook
Powerpoint
Data Analysis
Leadership Development
Customer Relationship Management
Word
Payments
Billing
Customer Relations
Mentoring
Supervisory Skills
Auditing
Administration
Certification
Colleagues
Chandan Chopra
fintech executive | cto at katapult
Christopher Towers, CPA
Chief Accounting Officer
Don Gayhardt
Chief Executive Officer
Orlando Zayas
Chief Executive Officer
Alex Leiding
vp of growth at katapult
Other Named Weston Twomey
Frequently asked questions
We found 3 Weston Twomey's email addresses
We found 1 Weston Twomey's phone numbers
Weston Twomey's social media include: Linkedin,
Weston Twomey works for Katapult
Weston Twomey's role in Katapult is Vice President Operations
Weston Twomey works in the industry of Financial Services
Weston Twomey's colleagues are Chandan Chopra,Christopher Towers, CPA,Don Gayhardt
Weston Twomey's latest job experience is Vice President Operations at Katapult
Weston Twomey's latest education in St.Edward's University