Wilhelm Lund
IT Software Tester | Quality Assurance@ Crosskey
Stockholm, Stockholms Lan, Sweden
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Wilhelm Lund is a highly experienced professional with over 10 years of work experience in the hospitality industry. He has a strong passion for IT and currently holds the position of Head of Administration and Communications Manager at Sharpness AB. Previously, he worked in the hospitality industry at 5-star hotels and restaurants. Wilhelm's customer service mindset has helped him overcome challenges in teams, complaints, and big team decisions. He is currently studying to become a tester and is currently working at Sharpness AB.
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Emails and Phone Numbers

@crosskey.se
@ixicorp.com
@crosskey.fi
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About

I have over 10 years of experience working in hospitality industry. The severe impacted of Covid-19 to the hospitality industry made me rethink and change profession to something I have always had a passion for, IT. Currently, I work as the Head of Administration and Communications Manager at Sharpness AB, where I manage all the administration work and being a secretary for the CEO. While doing this I work as a consultant for Sharpness AB with assignments withing testing. My passion has always been to solve and find deviations in life and especially in technology. Therefor I study to become a tester and now I am doing that at Sharpness AB. Previously, I worked in the hospitality industry at different 5 star hotels and restaurants. It gave me a great customer service mindset. That mindset has helped me throughout my life with all different things such as dealing with disparity within teams, complaints and big team decisions. That have then helped me in what I am doing today with software development. If you catch me outside of work, I'm an adventurous traveller - over 20 countries and counting - and an huge lover of food!

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Work Experience

Elverksgatan 10, Mariehamn, -, AX-22100, AX

Financial Services

374
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Wilhelm Lund's Professional Milestones

  • Sales Agent (2017-11-01~2019-03-01): Achieved record-breaking sales targets, driving revenue growth and expanding client base.
  • Food And Beverage Attendant (2014-05-01~2014-06-01): Provided exceptional customer service, ensuring a high standard of quality and customer satisfaction.
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Education

Frans Schartaus Business Institute
Frans Schartaus Business Institute2021-2022
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