Wilhelm Otzoy
Service Desk Analyst@ AutoWeb, Inc.
Guatemala
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Wilhelm Otzoy is a technical support analyst with 15.2 years of experience. He is skilled in Linux, MySQL, PHP, Red Hat Linux, and Ubuntu. Based in Guatemala, he is passionate about AWS cloud services and has a passion for customer service. He is highly self-taught and enjoys learning about Computer Security and forensic systems. With a background in customer service and a passion for reading mystery, suspense, and fantasy, Wilhelm is a valuable asset in the field of IT.
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Emails and Phone Numbers

@gmail.com
@autobytel.com
@is4tech.com
+1 949225****
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About

Technical support analyst, oriented to AWS cloud services, passion for internal and external customer service. CentOs, RedHat, MacOs, and Windows Operating Systems. One of my strengths is to be self-taught, able to overcome myself and pass the challenges imposed. I like to learn about Computer Security, my goal, in the end, is to be a forensic systems analyst. Type of reading mystery, suspense, and fantasy.

Work Experience

1820 Bonanza St, Walnut Creek, California, 94596, US

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Phone
+1 9492254500
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Wilhelm Otzoy's Professional Milestones

  • Tecnico Instalador (2008-07-01~2009-08-01): Managing the installation process for efficient and efficient equipment installation.
  • Service Desk Analyst (2019-10-01~): Streamlined administrative processes, improving efficiency and productivity for the entire service desk.
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