Technical Training Manager at Blue Cross and Blue Shield of Alabama@ Blue Cross and Blue Shield of Alabama
Birmingham, Alabama, United States
Wilitra Naves
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University of Alabama at Birmingham
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FlashIntel GPTWilitra Naves is a highly experienced professional with 37.5 years of work experience in various roles within the healthcare industry. She has a diverse skill set that includes training, customer service, insurance, process improvement, and team building. Wilitra is known for her exceptional communication and problem-solving skills, as well as her ability to provide outstanding service while maintaining ethical standards. She has worked at Blue Cross and Blue Shield of Alabama in Birmingham, Alabama, in roles such as Technical Training Manager, Technical Program Consultant, and Senior Technical Facilitator. Wilitra is based in the United States.
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About
I have 36 years of experience in the health care industry; over 23 years of experience in learning and development with exceptional communication and problem-solving skills. I am uniquely qualified to provide outstanding service while maintaining the highest ethical standards as evidenced by a long-standing work history and accomplishments.
Work Experience
Technical Training Manager at Blue Cross and Blue Shield of Alabama
Technical Training Manager
Technical Program Consultant
Senior Technical Facilitator
Network Integrity Internal Rep
Network Integrity Internal Representative
Claims Coordinator
Customer Service Representative
Accounting Technician
Claims Refund Analyst
Insurance
Wilitra Naves's Professional Milestones
- Claims Coordinator (1993-05-01~1995-04-01): Streamlined claims processing process to improve accuracy and efficiency, resulting in improved customer satisfaction ratings.
- Accounting Technician (1987-05-01~1990-06-01): Streamlined financial processes by implementing streamlined accounting processes.
Education
Skill
Training
Customer Service
Insurance
Process Improvement
Team Building
Leadership
Performance Management
Call Centers
Health Insurance
Coaching
Software Documentation
Public Speaking
Vendor Management
Employee Benefits
Team Leadership
Leadership Development
Sdlc
Management
Business Analysis
Visio
Program Management
Program Facilitation
Insurance Claims
Mentoring
Access
Analysis
Customer Satisfaction
Microsoft Office
Strategic Planning
Change Management
System Administration
Claim
Data Analysis
Customer Retention
Outlook
Employee Training
Project Management
Healthcare
Claims Management
Microsoft Access
Business Process Improvement
Software Development Life Cycle
Microsoft Outlook
U.s. Health Insurance Portability And Accountability Act
Hipaa
Certification
Colleagues
Other Named Wilitra Naves
Frequently asked questions
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We found 1 Wilitra Naves's phone numbers
Wilitra Naves's social media include: Linkedin,
Wilitra Naves works for Blue Cross and Blue Shield of Alabama
Wilitra Naves's role in Blue Cross and Blue Shield of Alabama is Technical Training Manager at Blue Cross and Blue Shield of Alabama
Wilitra Naves works in the industry of Insurance
Wilitra Naves's colleagues are Rebecca Miller,Josh Kimbrough,Laura Sibley Watts, CSPO
Wilitra Naves's latest job experience is Technical Training Manager at Blue Cross and Blue Shield of Alabama at Blue Cross and Blue Shield of Alabama
Wilitra Naves's latest education in University of Alabama at Birmingham
