Product Manager@ Rogers Communications
Toronto, Ontario, Canada
William Lee
GET FULL PROFILE 
Ryerson University
Real-Time AI Research
FlashIntel GPT
Tell me more about William Lee?
FlashIntel GPTWilliam Lee is a highly experienced product manager with over 10 years of experience in telecommunications. He is responsible for a wide range of customers, ensuring a better Customer Experience. With a strong background in project management, business analysis, risk management, leadership, and integration, William has a proven track record of involvement and leadership in high-profile initiatives and products. He has worked at Rogers Communications in various roles, including Product Manager, Internet, Small Business Internet and Fixed Wireless Internet, and Project Leader, Customer Experience Testing. William's personal work ethic emphasizes the importance of customer satisfaction and the importance of everything done.
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
I am a strong product manager advocating for a better Customer Experience. I have over 10 years of experience working in telecommunications, and I am accountable for one of the most ubiquitous services that society and industry depend on daily. Serving a diverse range of customers, my career has demonstrated a solid, consistent history of involvement and leadership in high-profile initiatives and products over a variety of progressing roles. From modest beginnings on the front lines, to process improvement, to product testing, to project management, and currently to product management, one common denominator has always underscored my personal work credo: The customer comes first in everything done. Everything else follows.
...See MoreWork Experience
Product Manager
Product Manager, Small Business Internet And Fixed Wireless Internet
Project Leader, Customer Experience Testing
Project Leader, Customer Operations
Project Analyst, Customer Operations
Team Manager In-charge, Business Consultant - Small Business
Telecommunications
William Lee's Professional Milestones
- Product Manager, Small Business Internet And Fixed Wireless Internet (2015-01-01~2016-09-01): Successfully launched a small-business broadband network using fixed wireless networks for small business clients.
- Project Leader, Customer Experience Testing (2012-05-01~2015-01-01): Effectively guided team members through complex customer-centric testing processes and optimized product quality.
Education
Management,
Bachelor Of Commerce,
Bachelors
2002-2004Skill
Project Management
Business Analysis
Risk Management
Leadership
Integration
Vendor Management
Team Leadership
Business Process Mapping
Business Process Improvement
Telecommunications
Sdlc
Test Planning
Customer Experience
Wireless
Analysis
Cross Functional Team Leadership
Business Process
Product Introduction
Rational Quality Manager
Clearquest
Product Launch
Impact Assessment
Issue Management
Test Cases
Test Management
Customer Oriented
Wireline
User Acceptance Testing
Pmp
Visio
Testing
Business Process Design
Telecommunications Billing
Coaching
Call Centers
Quality Assurance
Project Delivery
Requirements Gathering
Requirements Analysis
Pmo
Business Requirements
Project Portfolio Management
Agile Project Management
Erp
Enterprise Software
Software Project Management
Product Management
Product Lifecycle Management
Wireless Technologies
Contact Centers
Certification
Colleagues
John Johnston
Analyst | Product Owner | Agile Coach
Todd Mortimer
owner designer at boomboompow fireworks
Arathy Bhuvaragavamurthy
Product Owner
Andrew Dolman
messaging and ai experience owner @ rogers west
Tara Clancy
product owner at rogers communications
Other Named William Lee
Frequently asked questions
We found 2 William Lee's email addresses
We found 1 William Lee's phone numbers
William Lee's social media include: Linkedin,
William Lee works for Rogers Communications
William Lee's role in Rogers Communications is Product Manager
William Lee works in the industry of Telecommunications
William Lee's colleagues are John Johnston,Todd Mortimer,Arathy Bhuvaragavamurthy
William Lee's latest job experience is Product Manager at Rogers Communications
William Lee's latest education in Ryerson University
