William Miller
Senior IT Technician@ City of Cape Town
City of Cape Town, Western Cape, South Africa
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William Miller is a highly experienced IT professional with 19.7 years of work experience. He has a strong skill set in windows, troubleshooting, ITIL, CNA, and Microsoft Office. Based in Cape Town, South Africa, he has worked in both the IT field and as an IT Technician within the City of Cape Town. With a BCom in Information Technology Management and certification in ITIL Foundation, William has expertise in SAP CRM, Microsoft System Centre Configuration Manager, and Microsoft Active Directory. He is also skilled in mobile support and has experience in mobile support.
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I have 19 years experience in both the IT field as well as an IT Technician within the City of Cape Town environment. I’ve obtained my BCom in Information Technology Management and have experience in A+, N+ & MCP, Certification in ITIL Foundation; exposure in SAP CRM & SAP, Microsoft System Centre Configuration Manager & MDT, Microsoft Active Directory, Citrix and MDM working experience for mobile support.

Work Experience

12 Hertzog Blvd, Cape Town, Western Cape, 8001, ZA

Government Administration

17003

William Miller's Professional Milestones

  • Senior IT Technician (2004-01-01~): Successfully resolved complex IT issues, ensuring optimal performance for clients and supporting business growth.

Education

MANCOSA
MANCOSA

Computer/information Technology Administration And Management

2020-2022
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