William Moss
IOE - UCL's Faculty of Education and Society
Tell me more about William Moss?
William Moss is a highly experienced professional with 12.4 years of work experience in customer experience and stakeholder engagement. He specializes in cross divisional and product customer experience insights, and excels in communication and teamwork. With a strong focus on implementing high impact customer experience initiatives, William has held various roles such as Senior Conversions Manager, Founder, Optimisation Manager, and Assistant Experience Optimisation Manager. He is skilled in PL/SQL, obiee, project planning, and stakeholder management. Based in London, United Kingdom, William is known for his strengths, Finder, maximiser individualisation, arranger empathy, and futuristic approach.
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About
I have extensive experience in Customer Experience and stakeholder engagement. Specialising in cross divisional/product customer experience insights. Communicating ideas and fostering team work is the way I work to ensure a cohesive and progressive team. My career history contains a variety of roles demonstrating strong stakeholder management, team leadership and championing excellent customer experience with a strong emphasis on implementing high impact customer experience initiatives. Strengths Finder Maximiser Individualisation Arranger Empathy Futuristic
...See MoreWork Experience
Senior Optimization Consultant
IT Services and IT Consulting
William Moss's Professional Milestones
- Optimization Manager (2019-04-01~2019-08-01): Implementing data-driven strategies, optimizing processes, and enhancing operational efficiency to drive business growth.
- Customer Experience (2013-03-01~2015-01-01): Delivered exceptional customer experiences through tailored solutions and personalized service.
Education
Child Development,
Psychology
2017-2018Skill
Pl/sql
Obiee
Project Planning
Stakeholder Management
Stakeholder Engagement
Data Analysis
Data Mining
Process Improvement
Process Mapping
Change Management
Excel
Data Collection
Gantt
Embedding
Business Process Mapping
Certification
Colleagues
Perm Ghattaura
Sales Director
Chris Door
Associate Director - Analysis and Consulting
Steve Liddle
Vice President Client Success
Tim Stainthorpe
customer success director | 20 years expertise | i help customers achieve success from digital experiences | i grow revenue loyalty and cx by building teams of great people harnessing technology and improving processes
Wojciech Poltorak
General Manager
Other Named William Moss
Frequently asked questions
We found 3 William Moss's email addresses
We found 2 William Moss's phone numbers
William Moss works for Eclipse Group Solutions Ltd.
William Moss's role in Eclipse Group Solutions Ltd. is Senior Optimization Consultant
William Moss works in the industry of IT Services and IT Consulting
William Moss's colleagues are Perm Ghattaura,Chris Door,Steve Liddle
William Moss's latest job experience is Senior Optimization Consultant at Eclipse Group Solutions Ltd.
William Moss's latest education in IOE - UCL's Faculty of Education and Society