William Oliver
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DeVry University
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FlashIntel GPTWilliam Oliver is an experienced Technical Support Analyst with 19.8 years of work experience in the computer software industry. He is skilled in OS X, Windows 7, Technical Support, ITIL, and Blackberry. He has worked as a Systems Analyst for a large scale Industrial Pulp Mill, focusing on user-based needs, configuring CISCO switches, and connecting office space. He has also worked as a Remote Support Engineer at Ricoh IT Services and as a Technical Support Analyst at Sobeys. William is based in Canada.
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About
Experienced Technical Support Analyst with a demonstrated history of working in the computer software industry. Strong information technology professional skilled in OS X, Windows 7, Technical Support, ITIL, and Blackberry. Have worked as a Systems Analyst for a large scale Industrial Pulp Mill where I focused on user based needs, configuring CISCO switches to connect office space, Active Directory, Group Policy, security and nightly backups and end user requests.
Work Experience
Solutions Specialist
Technology, Information and Internet
William Oliver's Professional Milestones
- Technical Support Analyst (2016-05-01~2018-04-01): Assisting in the maintenance and repair of complex equipment, ensuring customer satisfaction and minimizing troubleshooting.
- Remote Support Engineer (2019-02-01~2020-05-01): Optimized remote response solutions for seamless performance and optimized system performance.
Education
Information Technology
2001-2004Skill
Blackberry Enterprise Server
Information Technology
Microsoft Exchange
Technical Support
Computer Hardware
Dns
Servers
Active Directory
Tcp/ip
Windows Server
Microsoft Sql Server
Wireless Networking
Bmc Remedy
Blackberry
Troubleshooting
Windows 7
Network Administration
Microsoft Excel
System Administration
Help Desk Support
Operating Systems
Networking
Windows
Vpn
Vmware
Software Documentation
Windows Xp
Incident Management
Hardware
Microsoft Technologies
Itil
Os X
Citrix
Virtualization
Visio
Linux
Cisco Technologies
Certification
Colleagues
Ambuj Bhatnagar
Driving Business Success Through Tech | IT Strategy & Governance | IT Service Delivery | Transformation | Automation & Digitization | Advisory | President & L Owner
Kritika Kedia
Product Owner
Rashmi Kukreja
Product Owner
Lisa Valentine
Owner
Parvinderjit Singh
Senior Product Manager | Chief Product Officer | Agile Product Owner | SaaS Applications | Product Management | Business Analysis
Other Named William Oliver
Frequently asked questions
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We found 1 William Oliver's phone numbers
William Oliver's social media include: Linkedin,
William Oliver works for Cvent
William Oliver's role in Cvent is Solutions Specialist
William Oliver works in the industry of Technology, Information and Internet
William Oliver's colleagues are Ambuj Bhatnagar,Kritika Kedia,Rashmi Kukreja
William Oliver's latest job experience is Solutions Specialist at Cvent
William Oliver's latest education in DeVry University
