William Owen

• Networking/OS troubleshooting using Win 9x, 2000 Server/Pro, 2003 Server, 2008 Server, XP, Vista, Win7 and Ubuntu 8/9. • Routing with TCP/IP, IPX/SPX, 802.11q VLAN, OSPF, RIP, IGMP, BGP, iBGP, Policy Based Routing and Route Maps on Cisco, 3Com, Netgear, Linksys and Netgear routers. • Layer 2-4 switching utilizing HP Procurve, Cisco Catalyst, Netgear and Linksys switches. • Network security through implementation of Access Control Lists, NAT/PAT, AES/3DES IPSec tunneling (both transport and client access mode), IP-in-IP encapsulation and packet analysis utilizing Cisco ISR Routers and PIX • WAN infrastructure and technology including Frame Relay, ISDN, T-1, FT-1, T-3, ATM and extended Ethernet technologies. • Knowledge of 10/100/1000 Ethernet, Token Ring, FDDI, CDDI and wireless networking technologies. • Implementation, configuration and maintenance of Microsoft Active Directory, MSSQL Server, Exchange 5.5-2007, DFS, DNS, DHCP, RRAS, Terminal Services, Host based IPSec, Sharepoint Server, Microsoft CRM 4.0, Pivotal ePortal, AccPac 5.3, IIS 5-7, NTOP, MRTG, SmokePing, RRDTool, Websense Enterprise, Sophos PureMessage and Anti-Virus and iSCSI. • Maintenance of user accounts and permissions using Active Directory (2000-2008) and SQL Management Studio. • Running and terminating Cat5e/6 cable to EIA/TIA standards • Experience installing/supporting Microsoft Office 95 – 2007 suite, Adobe Creative Suite and various proprietary applications. • Programming with Basic, Batch Programming, Visual Basic, VBScript, HTML, Perl, PHP and PowerShell • System imaging utilizing Image Cast, Norton Ghost • System virtualization using VMWare ESX/ESXi, VMWare server 1.x/2.x, VMWare Player, VMWare Workstation, Microsoft Virtual Server 2005 R2, Microsoft Virtual PC 2004/2007 • Physical to Virtual migrations using classic backups and VMWare Converter.