william perfetto
Università degli Studi di Milano
Tell me more about william perfetto?
William Perfetto is a highly experienced telecommunications professional with 24 years of work experience. He has a strong background in service management, customer service, and billing solutions. Based in Italy, specifically in Lazio-Rome, William has worked in various roles, including key account manager and call center assistant. He has successfully managed the warehouse and managed the accounts of top customers and credit unions. William's expertise lies in service and project management, with a focus on customer satisfaction and credit unions. He is known for his proactive and continuous approach to customer satisfaction, and has a strong commitment to delivering exceptional results.
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About
Ho un’esperienza ventennale nel settore delle TLC. Nel corso degli anni ho ricoperto vari ruoli. La mia esperienza lavorativa è cominciata come addetto di call center, per poi passare a coordinatore del gruppo di Back Office Amministrativo. Successivamente ho ricoperto il ruolo di responsabile in ambito di Fatturazione e Recupero Crediti. La mia carriera ha avuto un cambio di mansione andando a ricoprire il ruolo di Service and Project Management con l’obiettivo di gestire, sia lato cliente che lato strutture interne, i contratti dei Top Customer e di partecipare alla stesura dei deal più importanti. L’evoluzione della mia esperienza lavorativa è continuata, ricoprendo dei ruoli nell’ambito della struttura vendite, sia come Kam (Key Account Manager) che come Sales Strategy. I frequenti contatti con aziende nazionali e internazionali, inoltre, mi hanno consentito di migliorare il mio approccio orientandolo fortemente al cliente, e di rendere più mirati i miei sforzi volti a ottenere risultati specifici.
...See MoreWork Experience
Key Account Sales
Contract Manager
Telecommunications
william perfetto's Professional Milestones
- Back Office Billing And Claims Manager (1999-11-01~2003-11-01): Successfully implemented efficient billing processes to streamline claims process and maximize customer satisfaction.
- Contract Manager: Successfully negotiated and secured contracts with key clients, ensuring compliance and maximizing profitability.
Education
Scienze Politiche - Ind. Amministrativo
1993-1998Skill
Telecommunications
Service Management
Customer Service
Customer Support
Billing Solutions
Contract Management
Telecommunications Billing
Client Billing
Sales Management
Legal Issues
Legal Compliance
Voip
Gestione Team
Management
Ip
Pre Vendite
Team Leadership
Comunicazioni Unificate
Project Management
Dispositivi Mobili
Mpls
Gestione Vendite
Telecomunicazioni
Cloud Computing
Assistenza Clienti
Pre Sales
Certification
Colleagues
Marco Aiosa
owner agenzia business fastweb
Lorenzo Canu
it service owner area erp and corporate systems | it service management practitioner
Omar Dolce
it administration professional - service owner
Walter Renna
Chief Executive Officer
Sebastiano Capozzi
mnp full mvno service owner - presidio wholesale e2c coordinator
Other Named william perfetto
Frequently asked questions
We found 2 william perfetto's email addresses
We found 1 william perfetto's phone numbers
william perfetto's social media include: Linkedin,
william perfetto works for Fastweb
william perfetto's role in Fastweb is Key Account Sales
william perfetto works in the industry of Telecommunications
william perfetto's colleagues are Marco Aiosa,Lorenzo Canu,Omar Dolce
william perfetto's latest job experience is Key Account Sales at Fastweb
william perfetto's latest education in Università degli Studi di Milano