William Porter
creating platforms increasing opportunity for the flow and growth of blessing @ The Kindness of Strangers
Sutton, Cambridgeshire, United Kingdom
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William Porter is a highly successful and motivational driver with 34.2 years of experience in the financial services industry. He has a proven track record of delivering outstanding service and customer experience, with expertise in global trading and service management. William has a proven ability in close collaboration with development, technical operations, and client-facing roles. He is skilled in negotiation and stakeholder expectation management. Currently, he works as a Service Delivery Manager at BJSS in Leeds, United Kingdom.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@bjss.com
@refinitiv.com
+44 212618****
+44 113297****
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About

A highly successful and motivational driver of positive change, leading to the delivery of outstanding service and customer experience. Extensive experience in financial services delivering and governing the operation of multiple global trading and related capabilities. Proven ability in service management, delivery and improvement in close collaboration with development, technical operations and multiple client facing roles from support and account management through to financial compliance. Solutions driven through negotiation and strong stakeholder expectation management.

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Work Experience

Cornwall, GB

Non-profit Organizations

5
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William Porter's Professional Milestones

  • Global Trading Service Management Group Lead (2018-10-01~2021-01-01): Optimized operations and implemented strategies to enhance the efficiency and impact of global trading services.
  • Service Delivery Manager (2021-02-01~): Streamlining service delivery processes to improve efficiency and reduce delays.
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Education

University of Exeter
University of Exeter

Mechanical,

Electrical And Production Engineering

1985-1989