Willy Montalvo
retail sales associate at starboard cruise services@ Starboard Cruise Services
Peru
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Willy Leon is an experienced and self-motivated Industrial Engineer with 11.7 years of work experience. He has a strong background in CX and Sales Specialist roles, demonstrating his ability to deliver exceptional service to team members. Willy is results-oriented and has a proven track record of working collaboratively with team members to achieve goals. He is skilled in defusing customer dissatisfaction and managing competing priorities with superior results. Willy has worked in various industries, including Cruise Services, ManpowerGroup Talent Solutions, Beat, Banco de Credito BCP, and GE.
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Emails and Phone Numbers

@thebeat.co
@thebeat.co
@thebeat.co
@thebeat.co
@starboardcruise.com
@starboardcruise.com
@rimac.com.pe
@rimac.com
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About

Experienced and self-motivated in both CX and Sales Specialist bringing 5+ years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service. Results oriented with a proven track record of working collaboratively with team members to achieve goals. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.

Work Experience

8400 NW 36th Street, Miami, Florida, 33166, US

Retail

1486
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Willy Montalvo's Professional Milestones

  • Inbound Credit Lines Specialist (2017-09-01~2018-02-01): Streamlined inbound credit lines operations, optimizing efficiency and reducing errors.
  • Customer Experience Representative Latam: Boosted customer satisfaction by implementing effective strategies to meet client goals and maintain high customer satisfaction levels.
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Education

Universidad del Pacífico (PE)
Universidad del Pacífico (PE)2021-2021
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