Winifred Mohr

I am responsible for Develop short- and long-term financial and operational plans for the hotel that support overall Brand objectives which meet or exceed budget. Prepare annual hotel budget. Execute and monitor sales and marketing plans. Monitor and correct the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Maintain and correct product and service quality standards by conducting ongoing evaluations and investigating complaints. Establish and maintain effective programs to ensure the security and safety of guests, associates, and hotel assets. Establish and maintain effective programs and practices to ensure associates’ training, motivation, mentoring, counseling, and development.