Xinmiao Liu
Director Of Customer Service@ NeoPhotonics
Shenzhen, Guangdong, China
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Xinmiao Liu is a highly experienced professional with 15.8 years of work experience in customer service, program management, and telecommunications. Currently, he serves as the Director of Customer Service at NeoPhotonics in Shenzhen, China. With a strong background in data analysis, procedure creation, and meeting planning, Xinmiao Liu has successfully led start-ups and product management in the fiber optics industry. He has also held various managerial positions at NeoPhotonics, including Manager of Scm System And Data and R&D Planning Manager.
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Emails and Phone Numbers

@neophotonics.com
@neophotonics.com.cn
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About

Director of Customer Service at NeoPhotonics

Work Experience

2911 Zanker Rd, San Jose, CA, 95134, US

Telecommunications

413
Phone
+1 4082329200

Xinmiao Liu's Professional Milestones

  • manager of scm system and data (2010-02-01~2011-08-01): Implementing efficient process management techniques to streamline data management and enhance workflow effectiveness.
  • Director Of Customer Service (2011-08-01~): Implementing customer-centric principles to drive customer satisfaction and loyalty through exceptional service and problem-solving skills.
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Education

Peking University
Peking University

International Relations,

Masters,

International Relations And Affairs

1998-2001