Xuegang (Miko) Chai
Customer Success | Technical Service@ Topcon Healthcare
Finland
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Xuegang (Miko) Chai is a technology-oriented and customer-centric innovator from Finland with 10 years of cross-industry experience. He has successfully led customer success initiatives, managed global teams, and navigated complex transformational challenges. With a strong focus on customer relations, Xuegang focuses on driving cohesive and strategic operations across multiple organizational levels. Fluent in Chinese, Finnish, English, and basic Swedish, Xuegang is skilled in healthcare technology, customer success, strategic business planning, business development, and cross-team collaboration. Contact Xuegang (Miko) Chai at [email protected].
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Emails and Phone Numbers

@huawei.com
@topconhealthcare.com
@huawei.com
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About

Technology oriented and customer obsessed innovator from Finland with 10+ years cross-industry experience, leading customer success initiatives, managing global teams & operations, and navigating complex transformational challenges.Accomplished cross-cultural communicator, focusing on customer relations to drive cohesive and strategic operations across multiple organizational levels. Multilingual, fluent in Chinese, Finnish, English and basic Swedish.Health Tech, Customer Success, Strategic Business Planning, Business Development & Sales, Business Growth, Cross-Team Collaboration, Software Engineering, Wearable Technologies.contact: [email protected]

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Work Experience

111 Bauer Dr, Oakland, New Jersey, 07436, US

Medical Equipment Manufacturing

435
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Xuegang (Miko) Chai's Professional Milestones

  • head of operations and consumer market (2015-01-01~2016-01-01): Streamlined operations and optimized consumer market presence, driving revenue growth and market expansion.
  • IT Manager (2016-10-01~): Supported operational efficiency and implemented efficient systems, ensuring seamless communication and improved productivity.
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Education

University of Helsinki
University of Helsinki

Computer Science

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