Yana Naumova
Torrens University Australia
Tell me more about Yana Naumova?
Yana Naumova is a full-time student at Torrens University Australia, specializing in Global Project Management and Public Health. With over seven years of experience in customer service and sales support, she has worked for large insurance, investment, and pension funds. Yana has also worked for the sole authorised wholesale distributor of Chevron and Texaco lubricants and greases in Kazakhstan. She has a strong commitment to work and is known for her customer-oriented attitude and dedication to achieving results. Yana is a motivated and motivated employee who is always eager to learn and has received numerous awards and recommendations from previous employers.
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About
Since January 2022, I have been based in Australia as a full-time student at Torrens University Australia, doing a dual Master's degree in Global Project Management and Public Health. I am combining studies with my current position as a Settlements officer at an Australian Fintech company OurMoneyMarket. Back in Kazakhstan, I had more than seven years of experience in customer service and sales support. I worked for large Insurance, investment and pension funds. Moreover, I worked for the sole authorised wholesale distributor of Chevron and Texaco lubricants and greases in Kazakhstan for three years. I was responsible for the full supply chain of goods from the US, Europe and UAE to customers in Kazakhstan, which were major mining and oil companies. I also supported our branches in developing sales agreements and preparing necessary details for the participation in tenders. I am an open-minded, reliable and highly motivated employee always willing to learn. Numerous awards and recommendations from previous employers attest to my commitment to work, customer-oriented attitude and focus on the result. My active life position, healthy curiosity, and openness to new things guide me through life, assisting me in developing and improving professionally and personally. For instance, I am a current member of the donor community in Kazakhstan and Australia. Moreover, travelling, snowboarding, hiking and paragliding are some of my hobbies.
...See MoreWork Experience
Customer Service Consultant
Financial Services
Yana Naumova's Professional Milestones
- Customer Service Consultant (2022-02-01~2022-07-01): Delivered exceptional customer service, exceeding expectations and fostering customer satisfaction.
- Sales Support Manager (2016-01-01~2018-07-01): Streamlined sales support processes, increasing efficiency and ensuring customer satisfaction.
Education
Master Of Global Project Management And Master Of Public Health
1609459200-1672531200Certification
Colleagues
Chris Richardson
Chief Marketing Officer | Board Member
Adam Sutherland
Founder | Chief Executive Officer
Alex Goddard
customer support manager at ourmoneymarket
Irushka Fernando
Human Resources Manager
Phil L.
People and Culture Manager
Other Named Yana Naumova
Frequently asked questions
We found 2 Yana Naumova's email addresses
Yana Naumova's social media include: Linkedin,
Yana Naumova works for OurMoneyMarket
Yana Naumova's role in OurMoneyMarket is Customer Service Consultant
Yana Naumova works in the industry of Financial Services
Yana Naumova's colleagues are Chris Richardson,Adam Sutherland,Alex Goddard
Yana Naumova's latest job experience is Customer Service Consultant at OurMoneyMarket
Yana Naumova's latest education in Torrens University Australia