Customer Service Representative@ Alorica
Clovis, California, United States
Yanerid Barragan
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Clovis High School
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FlashIntel GPTYanerid Barragan is a highly experienced professional with 11.2 years of work experience. Based in the United States, she has a diverse background that includes roles such as Bilingual Dispatcher, Operations Manager, Support Coach Team Manager, and New Hire Employee Experience Team Manager. Yanerid has a strong track record of leadership, a focus on customer service ethics, quality assurance monitoring, business to business sales, and telemarketing. She is skilled in various areas including training new hire experiences, report analysis, and facilitating new hire training. Yanerid's expertise and leadership skills make her a valuable asset in any organization.
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About
Do you remember your first job? My first job was cleaning house with my immigrant mother every summer. As anyone else, I also had to experience the bumps in this road of life. As the eldest sibling and new single mom, I had to now fine just something to support the best I could and lead by example. You can say leadership was always the route I would excel in. From Entry level positions to Mid level management, I have gained 10+ years in experience with Customer Service ethics, Quality Assurance Monitoring and review, Business to Business Sales and Telemarketing, Training New Hire Experience, Technical Support Management and Operations Management for 100+ employees under my guidance. I specialize in: - Effective Coaching - Leadership Development - Quality Assurance - Promoting Revenue Generating products - Report Analysis - Developing and Facilitating New Hire training.
...See MoreWork Experience
Customer Service Representative
Operations Manager
Support Coach | Team Manager
Employee Experience Team Manager
Technical Support New Experience & Floor Support Manager
Customer Service Training Manager
Training Manager
Quality Assurance Manager
Quality Assurance Specialist
Outsourcing and Offshoring Consulting
Yanerid Barragan's Professional Milestones
- Customer Service Representative (2012-07-01~2013-07-01): Implementing efficient customer service strategies, optimizing customer satisfaction levels for enhanced business performance.
- Employee Experience Team Manager (2019-05-01~2019-11-01): Developed and implemented efficient and streamlined processes, resulting in improved employee satisfaction and enhanced team performance.
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Yanerid Barragan's social media include: Linkedin,
Yanerid Barragan works for Alorica
Yanerid Barragan's role in Alorica is Customer Service Representative
Yanerid Barragan works in the industry of Outsourcing and Offshoring Consulting
Yanerid Barragan's colleagues are Euriah Jones,Dominque Smalls,Sloan Mallory
Yanerid Barragan's latest job experience is Customer Service Representative at Alorica
Yanerid Barragan's latest education in Clovis High School
