Yara Salah
Contact Center Agent@ Aramex
Jordan
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Yara Salah is a customer-centric manager with 6.8 years of experience. Based in Jordan, she focuses on leading her teams and ensuring the environment remains healthy and positive. Yara has worked at Aramex in Dubai, United Arab Emirates, in various roles, including Quality Assurance and Contact Center Agent. Aramex, founded in 1982, is a large company with over 10,000 employees, specializing in truck transportation, logistics, and storage.
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Emails and Phone Numbers

@aramex.com
@aramex.com
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About

A customer-centric manager, focusing on not only leading my teams but also ensuring the environment remains healthy and positive as well as eliminating obstacles they might face to achieve their maximum potential.

Work Experience

Dubai Logistics City, Dubai, 3841, AE

Truck Transportation

16720

Yara Salah's Professional Milestones

  • Contact Center Agent (2016-12-01~2018-05-01): Providing excellent support and troubleshooting expertise to improve the team's response times and client satisfaction.
  • Quality Assurance (2018-05-01~2018-07-01): Developed and implemented comprehensive quality assurance processes, resulting in improved product reliability and customer satisfaction.