Yasser Abdelmoniem
IT Service Management | MBA ITIL Managing Professional@ reBuyTech
Cairo, Egypt
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Yasser Abdelmoniem is an IT Service delivery manager with 10 years of experience and a wide knowledge of industry best practices. He has a high degree of business insight and is skilled in applying technical solutions to drive competitive advantage. Yasser is responsible for developing and maintaining partnerships, driving team development, and implementing standard ITIL processes. He has worked at reBuyTech in Egypt as a Managing Director and Regional Manager, as well as at Metra Computer LLC in Egypt-Giza Governorate-Giza.
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Emails and Phone Numbers

@hotmail.com
@gmail.com
@rebuytech.com
@metracomputer.com
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About

IT Service delivery manager with 10+ years of experience and wide knowledge of the industry best practices (ITIL, HDI, Lean Sigma) . High degree of business insight with an ability to apply technical solutions to drive a competitive advantage. Responsible for developing and maintaining internal and external partnerships and driving team development, as well as for the implementation of standard ITIL processes and establishing and maintaining efficient procedures and processes.

Work Experience

Giza, 6 October, 000, EG

IT Services and IT Consulting

5
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Yasser Abdelmoniem's Professional Milestones

  • Regional Manager - Service Center - Gcc (2008-12-01~): Optimized service center operations, ensuring efficient and efficient operations for optimal customer experiences.
  • Assistant Manager Maintenance Department (2005-12-01~2008-12-01): Implemented efficient maintenance processes, improving equipment performance and reducing downtime.
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Education

Chartered Management Institute
Chartered Management Institute

Leadership,

Management,

Strategic Management And Leadership

2017
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