Team Lead In Managed Card System@ worldline-by-atos
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Yew Seng Lian
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Tunku Abdul Rahman University College
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FlashIntel GPTYew Lian is a highly skilled professional with 17.8 years of experience in project management, business analysis, and requirements analysis. Based in Malaysia, Yew Lian has expertise in AS/400 Cobol and has worked in the card payment system to clients across the Asia Pacific region. They have a strong track record in supporting client daily operations with 24/7 support. Yew Lian is known for their incident management skills and ability to resolve complex problems in a timely manner. They are also experienced in addressing complex problems and ensuring smooth bank financial business and operation.
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About
*** EXPERTISE - Skill in AS/400 Cobol. - Experienced in IT service delivery in card payment system to clients across the Asia Pacific region. - Adept in supporting client daily operation with 24/7. - Well versed heading the business support function covering production operations, infrastructure support, regional deployment and test environments services. - Possess incident management in addressing and resolving complex problems in the shortest possible time frames. - Supporting various queries, change requests from bank users / vendors (from different bank interfaces) / scheme (Visa / MasterCard). - Ensuring smooth bank financial business and operation meeting the bank compliance / BNM requirement / PCI DSS compliance standard. - Managing multiple projects with prioritization while meeting the milestones and timeline. * CHARACTERISTICS - Demonstrated excellent positive attitude with an unwavering commitment to continuous improvement. - Passionate in sharing knowledge and experiences to guide subordinates. - Able to perform under pressure and fully committed in taking on new challenges. - Multi-tasking in managing both external and internal customers. *** SPECIALTY: Gaps Identification | Process Improvement | Test Scripting | UI Testing | Service Delivery Management | Problem Management | Incident & Change Management | Escalation Management | Business Continuity Planning | Training & Development
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Yew Seng Lian's Professional Milestones
- Solution Consultant (2006-02-01~): Providing strategic solutions to clients, driving business growth and achieving business objectives.
- Team Lead In Managed Card System (2006-01-01~): Maintained accurate credit card transactions, ensuring compliance and exceeding client expectations.
Education
Business,
Bachelors
1997-2001Skill
Project Management
Business Analysis
Requirements Analysis
Cobol
Job Control Language
As400 Administration
Certification
Colleagues
Other Named Yew Seng Lian
Frequently asked questions
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Yew Seng Lian's social media include: Linkedin,
Yew Seng Lian works for worldline-by-atos
Yew Seng Lian's role in worldline-by-atos is Team Lead In Managed Card System
Yew Seng Lian's colleagues are Hervé Kerouédan,Giulio DE TADDEO,Rodrigo Gastón Benitez
Yew Seng Lian's latest job experience is Team Lead In Managed Card System at worldline-by-atos
Yew Seng Lian's latest education in Tunku Abdul Rahman University College
