Yolanda Briggs
Engineering Support Manager@ Microsoft
Greensboro, North Carolina, United States
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Yolanda Briggs is a highly skilled professional with 11.1 years of experience in public speaking, research, government, and Microsoft Office. Based in the United States, she is known for her expertise in troubleshooting devices, identifying issues, and providing solutions for specific and general use cases. Yolanda has a broad knowledge of administrative assistance, campaign management, contract administration, data protection, budget planning, and event planning. She is capable of uninstalling and reinstalling basic software applications, adjusting network configurations, and collaborating with field technicians to troubleshoot and correct physical installation issues. Contact Yolanda today to learn how she can make your mission successful.
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Research Details
Skills & Insights
Colleagues

Emails and Phone Numbers

@ncat.edu
@nccourts.org
@apple.com
@microsoft.com
+1 408996****
+1 408996****
+1 425895****
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About

If your senior management could benefit from a leader like me, then please take an in-depth review of my profile to know how I will be an asset to your team. Highlights & Key Profile Offerings: ✔ Adept at troubleshooting devices while identifying issues and devising solutions for specific and general use cases. ✔ Demonstrated excellence in multiple areas including project management, fields of security, public safety, customer service, and office management. ✔ Broad knowledge and success in administrative assistance, campaign management, contract administration, data protection, budget planning and control, help desk support, and event planning. ✔ Capable of uninstalling/reinstalling basic software applications, adjusting network configurations, verifying and applying proper software configurations, assisting with navigating around application menus, and collaborating with field technicians to troubleshoot and correct physical installation issues. Connect with me today to know how I will make your mission my mission! You can also reach out to me at: [email protected] • (336) 346-6419

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Work Experience

1 Microsoft Way, Redmond, Washington, 98052, US

Software Development

225512
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Yolanda Briggs's Professional Milestones

  • Deputy Clerk (2012-08-01~2014-04-01): Implementing efficient administrative systems to streamline operations and enhance daily productivity.
  • Senior Technical Support Specialist (2014-04-01~): Provided technical assistance, resolving issues efficiently and promoting on-time delivery.
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Education

Capella University
Capella University

Project Management

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