Yolanda Caprise Strand
service desk manager at american campus communities@ American Campus Communities
Norfolk, Virginia, United States
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Yolanda Caprise Strand is a dedicated Service Desk Manager with 25.9 years of experience. She is skilled in management, Microsoft Office, leadership, customer satisfaction, and team leadership. Based in Virginia Beach, she is known for her ability to multitask and deliver results that contribute to the overall mission and success of a business. Yolanda is adept at quickly assessing residents' needs and providing excellent customer service. She is also skilled in timely complaint and conflict resolution strategies.
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Research Details
Skills & Insights
Colleagues

Emails and Phone Numbers

@studenthousing.com
@americancampus.com
@americancampus.com
+1 512732****
+1 850425****
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About

Dedicated Service Desk Manager who is an avid multitasker when it comes to overseeing daily service desk operations. As a true hands on leader, Yolanda doesn't hesitate to assist wherever needed, and will do what is required to deliver results that contribute to the overall mission and success of a business. Adept at quickly assessing the needs of residents ensuring sufficient resources to maintain excellent customer service. She is especially skilled in timely complaint and conflict resolution strategies.

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Work Experience

12700 Hill Country Blvd, Austin, TX, 78738, US

Real Estate

2260
Phone
+1 5127321000

Yolanda Caprise Strand's Professional Milestones

  • Service Desk Manager (2007-06-01~): Optimized team efficiency through effective resource management and streamlined scheduling.
  • service desk manager at american campus communities: Streamlined customer service operations, optimizing efficiency and customer satisfaction for the entire campus community.

Education

San Jacinto College
San Jacinto College
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