Yolanda Caprise Strand
San Jacinto College
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Yolanda Caprise Strand is a dedicated Service Desk Manager with 25.9 years of experience. She is skilled in management, Microsoft Office, leadership, customer satisfaction, and team leadership. Based in Virginia Beach, she is known for her ability to multitask and deliver results that contribute to the overall mission and success of a business. Yolanda is adept at quickly assessing residents' needs and providing excellent customer service. She is also skilled in timely complaint and conflict resolution strategies.
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About
Dedicated Service Desk Manager who is an avid multitasker when it comes to overseeing daily service desk operations. As a true hands on leader, Yolanda doesn't hesitate to assist wherever needed, and will do what is required to deliver results that contribute to the overall mission and success of a business. Adept at quickly assessing the needs of residents ensuring sufficient resources to maintain excellent customer service. She is especially skilled in timely complaint and conflict resolution strategies.
...See MoreWork Experience
service desk manager at american campus communities
Service Desk Manager
Real Estate
Yolanda Caprise Strand's Professional Milestones
- Service Desk Manager (2007-06-01~): Optimized team efficiency through effective resource management and streamlined scheduling.
- service desk manager at american campus communities: Streamlined customer service operations, optimizing efficiency and customer satisfaction for the entire campus community.
Education
Skill
Management
Microsoft Office
Leadership
Customer Satisfaction
Team Leadership
Team Building
Teamwork
Training
Supervisory Skills
Property Management
Policy
Outlook
Human Resources
Microsoft Excel
Access
Time Management
Strategic Planning
Event Planning
Software Documentation
System Administration
Public Speaking
Windows 7
Certification
Colleagues
Hoang Nguyen
Chief Technology Officer
Ashley Wilson
product owner at american campus communities
Jennifer Beese
Chief Operating Officer
John Lott
business owner at boulder s hvac
William C. Bayless
Chief Executive Officer
Other Named Yolanda Caprise Strand
Frequently asked questions
We found 3 Yolanda Caprise Strand's email addresses
We found 2 Yolanda Caprise Strand's phone numbers
Yolanda Caprise Strand's social media include: Linkedin,
Yolanda Caprise Strand works for American Campus Communities
Yolanda Caprise Strand's role in American Campus Communities is service desk manager at american campus communities
Yolanda Caprise Strand works in the industry of Real Estate
Yolanda Caprise Strand's colleagues are Hoang Nguyen,Ashley Wilson,Jennifer Beese
Yolanda Caprise Strand's latest job experience is service desk manager at american campus communities at American Campus Communities
Yolanda Caprise Strand's latest education in San Jacinto College