Yolanda Silveira
Assistant Manager - Operations@ HGS - Hinduja Global Solutions
Bengaluru, Karnataka, India
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Yolanda Silveira is a highly experienced professional with 9.6 years of work experience. She has managed a team of 30 employees and monitored team performance to ensure the team met SLAs. Yolanda has worked with clients from various regions, including Middle East, South-east Asia, and Europe, to set up claim adjudication processes. She has worked as an Assistant Manager - Operations at HGS - Hinduja Global Solutions in the United States and as a Summer Intern at Columbia Asia Hospitals Pvt. Ltd. in Bengaluru.
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Emails and Phone Numbers

@teamhgs.com
@columbiaasia.com
@hgs.cx
+91 888747****
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About

Managed a team of 30 employees, monitored team performance and ensured that the team met the SLAs. Worked with clients from different regions ( Middle east, South-east Asia and Europe) to set up new claim adjudication processes.

Work Experience

HGS USA Corporate Headquarters , Chicago, IL , US

IT Services and IT Consulting

26491
Phone
+1 8887477911
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Yolanda Silveira's Professional Milestones

  • Assistant Manager - Operations (2015-04-01~): Streamlined operational processes to optimize efficiency and support seamless workflow.
  • Summer Intern (2014-04-01~2014-05-01): Mastering the arts of sports, gaining valuable hands-on experience and building strong hands-on skills.
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Education

Goa Institute of Management (GIM)
Goa Institute of Management (GIM)

Healthcare Management

2013-2015