Service Delivery Manager@ Neusoft BPO
Dalian, Liaoning, China
Yolanda Yang
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Dalian Jiaotong University
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Tell me more about Yolanda Yang?
FlashIntel GPTYolanda Yang is a highly experienced professional with 13.8 years of work experience. She possesses a wide range of skills including analysis, training, leadership, and team management. Yolanda has worked in various roles at Hewlett-Packard Enterprise, including Service Delivery Manager and QA. She has also held positions at CSS Corp and Hewlett Packard Enterprise. Yolanda's expertise lies in customer service, technical support, and quality assurance. She is currently based in Dalian, Liaoning, China.
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About
2015年2月11日 ... PSM/Forecasting Management Specialist at Hewlett-Packard. Location ... November 2012 – Present (2 years 5 months)Dalian, Liaoning, China. Forecasting...
Work Experience
Service Delivery Manager
Outsourcing and Offshoring Consulting
Yolanda Yang's Professional Milestones
- Team Leader (2011-07-01~2012-11-01): Successfully implemented new training and development programs, strengthening the team's performance and player development.
- Technical Support Engineer (2009-12-01~2011-07-01): Provided exceptional technical support, supporting clients in navigating complex issues and resolving issues effectively.
Education
English,
Engineering,
Software Engineering,
English Language,
Bachelors
2004-2009Skill
Analysis
Training
Leadership
Management
Team Management
Pmp
Project Management
Call Centers
Team Leadership
Customer Service
Microsoft Office
Technical Support
Quality Assurance
Certification
Other Named Yolanda Yang
Frequently asked questions
We found 2 Yolanda Yang's email addresses
Yolanda Yang's social media include: Linkedin,
Yolanda Yang works for Neusoft BPO
Yolanda Yang's role in Neusoft BPO is Service Delivery Manager
Yolanda Yang works in the industry of Outsourcing and Offshoring Consulting
Yolanda Yang's latest job experience is Service Delivery Manager at Neusoft BPO
Yolanda Yang's latest education in Dalian Jiaotong University
