senior manager customers learning experience twitter japan@ Twitter
Greater Tokyo Area
Yoshio Nakamura
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Chuo University
Real-Time AI Research
FlashIntel GPT
Tell me more about Yoshio Nakamura?
FlashIntel GPTYoshio Nakamura is a highly experienced professional with over 30 years of work experience in service delivery management, contact centers, and customer satisfaction. He has worked with leading IT companies such as Twitter, Amazon, and Microsoft, as well as RedHat, VMware, Google, and Dell. Yoshio has a strong background in localization, training implementation, and end-to-end learning management. He is also a certified SPIN Selling Trainer and has expertise in solution selling and coaching. Yoshio has a deep understanding of digital advertising products and industry standard sales cycles.
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About
- Extensive talent development experiences in leading IT companies such as Twitter, Amazon and Microsoft as FTE as well as RedHat, VMware, Google and Dell at outsourcer side. - Various corroborative work with global team – localization and implementation of global contents as well as development and delivery of local specific training in Japanese language. - End-to-end learning management – designing theory-based training curriculum as Instructional Designer to actual delivery as experienced Facilitator. - Proven solution selling skill development – Scientific question-based solution selling training delivery as Certified SPIN Selling Trainer. - Coaching skills – Support sales representatives to improve performance and engagement based on unique strengths as Gallup Certified Strength Coach. - In-depth knowledge of digital advertising products and industry standard sales cycle.
...See MoreWork Experience
senior manager customers learning experience twitter japan
Sales Learning Lead
Software Development
Yoshio Nakamura's Professional Milestones
- Assistant Sales Representative (2001-05-01~2003-04-01): Achieving consistent sales targets by implementing effective strategies and cultivating strong client relationships.
- Service Delivery Manager (2005-08-01~2013-09-01): Successfully implemented a system for the first time, optimizing service delivery efficiency and customer satisfaction.
Education
Accounting,
Commercial Science,
Bachelors
1989-1993Skill
Service Delivery Management
Management
Contact Centers
Customer Satisfaction
Program Management
Outsourcing
Vendor Management
Service Delivery
Cloud Computing
Call Center
Enterprise Software
Business Intelligence
Service Management
It Service Management
Certification
Colleagues
Other Named Yoshio Nakamura
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Yoshio Nakamura works for Twitter
Yoshio Nakamura's role in Twitter is senior manager customers learning experience twitter japan
Yoshio Nakamura works in the industry of Software Development
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Yoshio Nakamura's latest job experience is senior manager customers learning experience twitter japan at Twitter
Yoshio Nakamura's latest education in Chuo University
