Creative multi-potentialite.@ LOQED
Amsterdam, Noord-holland, Netherlands
Ysbrand Otjes
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HKU (Hogeschool voor de Kunsten Utrecht)
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FlashIntel GPT
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FlashIntel GPTYsbrand Otjes is a Senior Support Engineer with 22 years of experience in premium technical support. Based in Amsterdam, Netherlands, Ysbrand is known for his analytical skills, creative solutions, and ability to anticipate customer needs. With a strong attention to detail and a knack for delivering efficient solutions, Ysbrand is adept at deescalating angry customers. His work experience includes roles at LOQED, Freedom Internet, and XS4ALL Internet BV, where he has demonstrated his expertise in customer service and technical support.
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About
Senior Support Engineer with 22 years of experience. I specialise in premium technical support. * Analytically strong * Creative and efficient solutions * Empathically anticipating the wants and needs of the customer * and if the need arises, even deescalating angry customers!
Work Experience
Creative multi-potentialite.
Support Specialist
IT Services and IT Consulting
Ysbrand Otjes's Professional Milestones
- Back Office Employee (2013-01-01~2018-09-01): Streamlined back office operations, improving efficiency and productivity within the organization.
- Support Specialist (2020-08-01~): Served as the manager of technical equipment, ensuring seamless support and efficient resolution of customer issues.
Education
Audio Design
2002-2006Skill
Video Production
Video Editing
Photoshop
Social Media
Television
Certification
Colleagues
Other Named Ysbrand Otjes
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Ysbrand Otjes's social media include: Linkedin,
Ysbrand Otjes works for LOQED
Ysbrand Otjes's role in LOQED is Creative multi-potentialite.
Ysbrand Otjes works in the industry of IT Services and IT Consulting
Ysbrand Otjes's colleagues are Pierre van den Oord,Jeroen van Oorschot 🔓,Sıla Batumlu
Ysbrand Otjes's latest job experience is Creative multi-potentialite. at LOQED
Ysbrand Otjes's latest education in HKU (Hogeschool voor de Kunsten Utrecht)
