YUAN Wei(Wayne)
Senior Manager Global Retention Program@ Gartner
Tokyo, Japan
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YUAN Wei(Wayne) is an expert in customer retention and growth, with over 11 years of experience in the industry. Based in Beijing, Japan, YUAN has worked at Gartner in various roles, including Senior Manager and Product Manager, focusing on the Global Retention Program. With a background in finance and consulting, YUAN has also worked at KPMG China and Deloitte. YUAN's expertise lies in supporting APAC and Emerging Markets players to achieve maximum customer experience and navigate the digital transformation journey.
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Emails and Phone Numbers

@gartner.com
+81 203964****
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About

Expertise in customer retention and growth, dedicating to support APAC and Emerging Markets players to maximum customer experience and to navigate through digital transformation journey.

Work Experience

56 Top Gallant Street, Stamford, CT, 06904, US

Information Services

23278
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YUAN Wei(Wayne)'s Professional Milestones

  • Senior Manager Global Retention Program (2018-06-01~): Developed and implemented comprehensive global retention program, improving organization's employee performance and maintaining sustainability.
  • sr manager global retention program - north asia apac and emerging markets (2020-10-01~): Developed comprehensive global retention strategies, optimizing employee engagement and fostering community engagement.
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Education

Frankfurt School of Finance & Management
Frankfurt School of Finance & Management

Exchange Program Of International Economics

2012-2012
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