Yumi Totani Razik
Principal Customer Success Manager@ Autodesk
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Yumi Totani Razik is an experienced Customer Success leader with 8 years of client-facing and relationship building experience. She is well-versed in SaaS (software as a service) sales processes and account management. Prior to joining the tech industry, Yumi worked in fundraising on successful capital campaigns at the University of Southern California and Crossroads School for Arts & Sciences. She holds a BA in Communication from San Diego State University and a MA in Communication Management from the Annenberg School at USC.
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Emails and Phone Numbers

@autodesk.com
@structionsite.com
+1 415507****
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About

Experienced Customer Success leader with 8+ years of client-facing, relationship building experience. Well versed in SaaS (software as a service) sales processes and account management. Prior to joining the tech industry, Yumi worked in fundraising on two successful capital campaigns at the University of Southern California (USC) and Crossroads School for Arts & Sciences, working with donors making 6 and 7 figure gifts. Yumi earned her BA in Communication from San Diego State University and a MA in Communication Management from the Annenberg School at USC.

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Work Experience

Market St, San Francisco, CA, 94105, US

Software Development

14626
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Yumi Totani Razik's Professional Milestones

  • Principal Customer Success Manager (2021-11-01~): Expanding customer success through proactive strategies and partnerships.
  • Customer Success Manager (2019-02-01~2020-05-01): Driving customer satisfaction and retention through strategic initiatives and personalized strategies.
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Education

University of Southern California
University of Southern California2010-2012
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