Yves Vanderhaeghen

I was born in 1970 with a noose around my head, which actually means that I’m born and still live in the most beautiful city of Belgium, Ghent. Lots of men envy me, because I’m always surrounded by women. Due to my 2 beloved Generation Z-fashionistas Margot and Laure, who want to conquer the world, and my partner Petra, who has conquered my heart. Oh and I have 3 sisters as well. I enjoy friends and friendships immensely, from listening to talking, over dining, towards all other enjoyful things in life to share. I’m passionate about music & festivals and devoted to sports like soccer & cycling. We often go to see football in the most beautiful stadium in Belgium or cycle along the beautiful Flemish roads. And I love skiing and, once in a while I enjoy a good whisky too. Professionally, I am mainly dedicated in guiding and advising clients on both strategic and operational matters. Eager to understand the needs, goals and business challenges of all my clients (private & public sector). Driven by excellence. I love complex project & stakeholder management, challenging business cases and the chance to truly build customer satisfaction. Most of the time in the areas my company Planon is involved in, like: Real Estate Management | Space, Workplace & Services Management | Asset & Maintenance | Facility | Project Management | Energy & Sustainability Management My motivation in life “Anything goes, nothing has to! (Alles kan en niets moet!)” Values that I personally cherish are Respect – Positivity – Loyalty – Helpful In business, I stand for Trust - Customer Centricity – Efficiency – Together Some accomplishments: • Published successfully 12 Business Cases for customers in the past 5 years • 7 business cases led directly to a 2,5 million euro revenue and more importantly to customer successes & customer satisfaction • Turned over 8 dissatisfied customers to recommendators • Responsible for High-quality implementations for more than 20 customers • Decreased the average lead time of nuisance cases with 65% and enlarged the fines intake with 700%