IT Service Integration Lead@ BrokerLink
Toronto, Ontario, Canada
Yvonne Jones
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FlashIntel GPTYvonne Jones is a highly experienced professional with 28 years of work experience. She possesses a wide range of skills including process improvement, change management, incident management, and ITIL certificate in operational support and analysis. Yvonne has worked at RSA Canada in various roles, including as an IT Service Integrator and Data Network Analyst. She has also worked as a Systems Analyst at RSA. Yvonne's expertise lies in areas such as insurance, vendor management, and business analysis. She is currently based in Toronto, Canada.
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About
Problem, Incident & Change Management - Coordinator at RSA
Work Experience
IT Service Integration Lead
Insurance
Yvonne Jones's Professional Milestones
- Systems Analyst (1995-10-01~2001-05-01): Implementing efficient business systems and processes to optimize system performance and drive continuous improvement.
- Problem, Incident And Change Management COOrdinator (2007-01-01~2021-05-01): Managing and coordinating conflicts, incidents, and change initiatives to mitigate potential challenges and enhance organizational efficiency.
Skill
Process Improvement
Change Management
Incident Management
Itil Certificate In Operational Support And Analysis
Itil Foundation Certificate In Service Management
Problem Management
Requirements Gathering
Insurance
Vendor Management
Sdlc
Property And Casualty Insurance
Visio
Business Analysis
General Insurance
Networking
Systems Analysis
Business Process Improvement
Requirements Analysis
Project Management
Certification
Colleagues
Jean-François Forget
Chief Financial Officer
Michael Stack
Vice President Acquisitions
Grant Clarke, CAIB
Vice President National Personal Lines
Tracy Krunic
Chief Operating Officer | Vice President Human Resources
Eddie Staines
Vice President, National Commercial Lines
Other Named Yvonne Jones
Frequently asked questions
We found 5 Yvonne Jones's email addresses
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Yvonne Jones's social media include: Linkedin,
Yvonne Jones works for BrokerLink
Yvonne Jones's role in BrokerLink is IT Service Integration Lead
Yvonne Jones works in the industry of Insurance
Yvonne Jones's colleagues are Jean-François Forget,Michael Stack,Grant Clarke, CAIB
Yvonne Jones's latest job experience is IT Service Integration Lead at BrokerLink
