Director of Digital Solutions@ EBSCO Industries, Inc.
Birmingham, Alabama, United States
Zach Russell
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FlashIntel GPTZach Russell is a highly experienced professional with 16.7 years of work experience. He possesses a wide range of skills including training, leadership, customer service, salesforce.com, and CRM. Based in the United States, Zach has a strong background in market-driven services development, management, and relations. He has extensive knowledge of Lean methodology, Kanban, and A3 management, with previous knowledge of Agile and Scrum. Zach has worked in various roles, including Solutions Consultant, Senior Support Specialist, Disability Specialist, and Director of Digital Solutions at Daxko.
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About
6+ Years in technology specializing in market-driven services development, management, and relations. Thorough knowledge and utilization of Lean methodology/principles, Kanban, A3 Management, with previous knowledge of Agile and Scrum. Performed such duties as: ServiceNow Product Ownership (through Agile methodology development), Service Catalog and Portfolio creation and definition, Office 365 deployment and adoption, Salesforce ownership and management, business communications and marketing, directional consulting, Tableau report creation and management, customer engagement, mentoring, and process and value stream mapping.
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Director of Digital Solutions
Information Services
Zach Russell's Professional Milestones
- Solutions Consultant (2014-06-01~2014-10-01): Delivered comprehensive solutions providing excellent service, delivering clients with efficient and scalable solutions.
- Disability Specialist (2007-01-01~2011-08-01): Facilitating positive changes in individuals with disabilities through comprehensive disability advocacy programs.
Skill
Training
Leadership
Customer Service
Salesforce.com
Crm
Team Building
Product Management
Networking
Agile Methodologies
Consulting
Customer Satisfaction
Saas
Sales
Microsoft Office
User Experience
Customer Experience
Program Management
Process Improvement
Business Analysis
Team Leadership
Management
Marketing
Business Development
Software As A Service
Customer Relationship Management
Certification
Colleagues
Tony Krauter
Product Owner
David Walker
president and ceo at ebsco industries inc
Brent Wm. Bauer
Founder | Bauer Leadership Coaching
Karla Wiles
Chief Talent And Communications Officer
Tyler Novak
Chief Legal Officer
Other Named Zach Russell
Frequently asked questions
We found 1 Zach Russell's email addresses
We found 2 Zach Russell's phone numbers
Zach Russell's social media include: Linkedin,
Zach Russell works for EBSCO Industries, Inc.
Zach Russell's role in EBSCO Industries, Inc. is Director of Digital Solutions
Zach Russell works in the industry of Information Services
Zach Russell's colleagues are Tony Krauter,David Walker,Brent Wm. Bauer
Zach Russell's latest job experience is Director of Digital Solutions at EBSCO Industries, Inc.
