Zackery Lucas

Currently am a Store manager at Trader Joe’s South Huntington Beach. I lead a team of up to 60 people in a day; delegating tasks and creating a store plan to reach the goals for the day/week. This also includes being the manager of customer service for my location. Customer service and retail operations are what I am passionate about and I always aim to make sure that the customer is left with a good impression of the company I represent and myself. This I have learned is the best way to get happy customers. Through consistent quality service and personable relationships. In my future I strive to continue my management career as I am dedicated to helping people develop and reach their own personal goals. My last year while obtaining my bachelors was focused on studying large scale operations management, management skill courses, as well as how to implement new corporate strategies in large scale organizations. I hope to use my school education along with my experience as a manager of a large team to help any organization I am apart of.