Information Technology And Services Professional@ Baker Hughes
Zairul Edzrain b Mohd Radzi
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SEGi College Subang Jaya
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FlashIntel GPTZairul Edzrain b Mohd Radzi is a highly experienced technical support professional with 12.7 years of work experience. Based in Malaysia, he provides first-line support to callers, focusing on their work applications, office hardware, internet connection, and local networking. He has worked with Active Directory, Net IQ, IAM, and O365 admin, ensuring user profiles, reset passwords, unlock accounts, and more. Zairul has also resolved complex issues within MS Office and add-in applications. He has worked with higher-level helpdesk peers outside of Malaysia, ensuring swift resolution and swift resolution.
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About
-Provide first line technical support to callers in regards to their work applications, office hardware, internet connection and local networking. -Worked with Active Directory, Net IQ, IAM & O365 admin to maintain user's profile, reset passwords, unlock account, etc... -Resolved problems within MS Office(Outlook Excel, etc...)and add-in applications(EPM, SAP Analysis, etc...). -Partnered with higher level helpdesk peers that were outside of Malaysia to resolve complex issues which required detailed description of the issues and actively followed-up to ensure swift resolution.
...See MoreWork Experience
Information Technology And Services Professional
Oil and Gas
Zairul Edzrain b Mohd Radzi's Professional Milestones
- Advisor | Technical Support (2021-11-01~): Provided expert guidance on technical issues, ensuring seamless operations for clients and families.
- Account Representative (2021-04-01~2021-11-01): Achieved record-breaking sales targets, driving revenue growth and expanding customer base through strategic account management.
Education
Business Administration
2012-2014Certification
Colleagues
Isabelle Telles, PhD
Product Owner | Subject Matter Expert
uju nwaneri
Business Owner
Ali Al Asadi
Web Product Owner | Elevating SEO Strategies for Maximum Website Competitiveness at Baker Hughes
Michelangelo Fabbrizzi
product owner at baker hughes
asanka perera
Owner
Other Named Zairul Edzrain b Mohd Radzi
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Zairul Edzrain b Mohd Radzi's social media include: Linkedin,
Zairul Edzrain b Mohd Radzi works for Baker Hughes
Zairul Edzrain b Mohd Radzi's role in Baker Hughes is Information Technology And Services Professional
Zairul Edzrain b Mohd Radzi works in the industry of Oil and Gas
Zairul Edzrain b Mohd Radzi's colleagues are Isabelle Telles, PhD,uju nwaneri,Ali Al Asadi
Zairul Edzrain b Mohd Radzi's latest job experience is Information Technology And Services Professional at Baker Hughes
Zairul Edzrain b Mohd Radzi's latest education in SEGi College Subang Jaya
