Facilities Management Consultant | Customer Service Consultant@ PGi
Kuala Lumpur, Kuala Lumpur, Malaysia
Zawatil Ishak
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FlashIntel GPTZawatil Ishak is a highly experienced professional with 14.7 years of work experience. He has a strong skill set in Microsoft Office, management, project management, and PowerPoint. Based in Malaysia, Zawatil has successfully worked with PGi for 6 years, handling various projects including building renovation, fit-in, and fit-out independently for APAC. He has also held positions at PGi and JCI Security Products, where he excelled in call delivery, reservation, and conference booking. Zawatil's strong work ethic and dedication make him a valuable asset in any organization.
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About
I have successfully worked with PGi for 6 years. Starting with a position in Facilities Management for 2 years, with zero experienced, I managed to handle projects i.e building renovation, fit-in and fit-out independently for APAC. When the company found that there were no more projects to managed, I was almost being laid off as there was no need for my position in the company anymore. Then I was offered by Customer Service Team and joined since 2018 till current. First 2 years I was in the Call Delivery and Reservation team. I led and runs conferences and as well handling and processing conference booking. As a senior I received offer to moved to Enhanced Services till current, back end processing call report and billing for clients. I had also given the trust to trained APAC team on Enhanced Services and lead the APAC team as a senior agent in Enhanced services department. I try my best to apply good work ethics i.e being positive, honest, hardworking, and apply fairness and decency in the workplace,
...See MoreWork Experience
Senior Product Support Specialist | Customer Services Consultant
Facilities Management Consultant | Customer Service Consultant
Facilities Management Consultant | Customer Services Consultant
Facilities Management APAC
IT Services and IT Consulting
Zawatil Ishak's Professional Milestones
- Facilities Management Consultant | Customer Service Consultant (2016-09-01~): Implementing efficient facility management strategies to enhance customer service experience and maximize organizational performance.
- Senior Product Support Specialist | Customer Services Consultant (2018-09-01~): Providing exceptional customer support, ensuring seamless integration and enhancing customer satisfaction.
Skill
Microsoft Office
Management
Microsoft Word
Project Management
Powerpoint
Microsoft Excel
Training
Team Leadership
Customer Service
Sales
Certification
Colleagues
Bill J Patton Esq
Founder | Chief Executive Officer
Boland Jones
founder chairman at pgi
Diane Swan
Executive Assistant To Chief Executive Officer | Chief Marketing Officer
Rich Pandolfi
President | Chief Executive Officer
Dayo Adenugba
Chief Executive Officer
Other Named Zawatil Ishak
Frequently asked questions
We found 4 Zawatil Ishak's email addresses
We found 1 Zawatil Ishak's phone numbers
Zawatil Ishak's social media include: Linkedin,
Zawatil Ishak works for PGi
Zawatil Ishak's role in PGi is Facilities Management Consultant | Customer Service Consultant
Zawatil Ishak works in the industry of IT Services and IT Consulting
Zawatil Ishak's colleagues are Bill J Patton Esq,Boland Jones,Diane Swan
Zawatil Ishak's latest job experience is Facilities Management Consultant | Customer Service Consultant at PGi
