Zi Jafferji

🔹Summary: Operational Lead with Responsibility for Tactical Execution & Strategical Delivery. Corporate Transformation & Functional Business Optimisation Architect. Re-engineering, Integration, Separation & Recovery Specialist. Philosophy of Change Management enhancing Team & Individual Operating Basis 🔹Detail: Corporate Shared Services Property Acquisition, Design, Build & Base Management 300+ staff servicing 3000 staff in 20 countries (Sales, Product Development, Online Site Fraud Prevention, Internal Audit, HR, Customer Service, Digital Creative, Insights, e-com, Legal, Tech Support, Finance) ♦ Financial Shared Service Centre Design, Build & Daily Management of 100+ staff. (Credit, Collections, Billing, Accounts Payable, T&E, Accounting, Treasury, Payroll, SOX Compliance, Online Fraud Prevention & Financial Systems) ♦ Technology Management of Infrastructure, Helpdesk, Applications & BI Departments for 785 staff ♦ Trade Credit Instrument Design & Build, $100m Secured Cash Release from 185 Bank Guarantees ♦ One Bank Implementation, 20+ Countries ♦ Cash Management, $200m Monthly ♦ Receivables Management, $500m+ Monthly ♦ CV19 Cash Management (2020-2021) 17 countries ♦ Proprietary Collections & Credit Software Design, Build & Implementation, 20 countries ♦ FX Management 20 Countries ♦ Project Management & Recovery Office, 20 Countries ♦ Proprietary Bicycle Rental Software Design, Build with 550 Requirements, for use by 300,000 Users, 9 Countries, 23,000 Bikes ♦ New Build Web Order Website Go Live, 40,000 customers for 15 Offices ♦ Proprietary Android Software Application Design, Build, Deployment for Mobile Phones, 10 Countries, 1500 Field Operations Staff ♦ Business Intelligence Design & Solutions, 20 Countries ♦ Procurement & Supply Chain Management, 17 Countries ♦ TSA Design & Build for 24-47 services, 4 countries ♦ GDPR Implementation, 20 Countries ♦ ERP, 32 Country Deployments (AS400, Sage, Oracle, Microsoft Dynamics) ♦ Salesforce.com CRM implementation 252 staff ♦ Salesforce.com CPQ implemented 300 staff, 1100 digital screens ♦ 11 RPA Development & Implementation ♦ monday.com implemented UK & France ♦ Customer Experience Service Process Design & Build, 200+staff ♦ InfoSec & Payment Engine Design & Implementation with $4m Monthly Revenue Protection, 17 Countries ♦ Finance Onshore & Offshore Policy, Procedure & Process Design, 20 Countries ♦ IT Finance Partner to CIO $50m+ p.a. Budget ♦ Accounts Receivables Merging of 61 Countries Across 4 Companies in 1 year ♦ Integration of 6 Acquired Businesses into One Company in 1 year