Ziggy Günther K.
service desk manager at managed bits@ Managed BITS
Melbourne, Victoria, Australia
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Ziggy Gunther K. is a highly experienced professional with 13.8 years of work experience in computer repair, maintenance, and Windows server. Based in Melbourne, Australia, she is known for her dedication to delivering exceptional customer service and her passion for information technology. Ziggy has held various roles, including Service Desk Manager and Senior Service Desk Technician Support, where she has demonstrated her expertise in customer service and IT support. She is a Microsoft Certified Professional and strives to expand her knowledge and better support to her clients.
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Emails and Phone Numbers

@spirit.com.au
@spirit.com.au
@spirit.com.au
@phoenixaustec.com.au
@managedbits.com.au
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About

Happy clients are the greatest clients to have. “Live, love, laugh, leave a legacy”. - Ex-public servant for two years, for the Department of Human Services - Nine years+ experience in a Support Help Desk Environment - Primary role is Senior Service Desk Technician Support (Level III) - Microsoft Certified Professional (70-410) I strive every day to expand my knowledge and better support, my clients. Information Technology is more than a job or a workplace to me. It is my passion.

Work Experience

44 Queen St, Warragul, Vic, 3820, AU

IT Services and IT Consulting

8
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Ziggy Günther K.'s Professional Milestones

  • Senior Service Desk Technician (2019-07-01~2022-06-01): Overseeing the successful deployment of new computer systems, reducing downtime and enhancing overall user experience.
  • Level I It Desktop Support (2010-02-01~2012-03-01): Implementing efficient and comprehensive IT solutions, optimizing system performance and ensuring high-quality security for clients.
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Education

Integrity Business College
Integrity Business College

Telecommunications,

Computer Systems,

Computer Systems Networking And Telecommunications

2013-2014
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