Zoe Ellis (She/Her/Hers)

• 20+ years of experience in customer success/service and organizational administration• Highly skilled in COVID-19 contact tracing & disease investigation, maintaining timely expertise throughout fluid and ever-fluctuating global pandemic• Knowledge expert in Continuing Medical Education & Professional Development, Medicare and MediCal programs• Proficient in CRM systems including Kaiser Permanente Foundation systems, CIPS, Health Connect• Excellent communication and interpersonal skills with a diversity of people, especially in healthcare settingsIt has been a powerful experience to help so many people and slow the spread of COVID-19. I'm proud of the team I've worked with and grateful to our leadership. I learned about constantly updated public health policies and information systems while contributing my commitment to people, organizational abilities, and empathetic listening skills."My other job" is as a singer and songwriter, sometimes performing with my daughter. I've collaborated with many music giants, and my most recent performance we singing background vocals for Amanda Gorman.