lead-strategy planning and operations at infosys bpm@ Infosys BPM
Bengaluru, Karnataka, India
Zuber Ahmed
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Gulbarga University
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FlashIntel GPTZuber Ahmed is a highly experienced professional with 17.2 years of work experience. He has a strong skill set in training delivery, team leadership, team building, team management, and motivation. Based in India, Zuber has worked at Infosys BPM Ltd since 2006, where he has held various roles such as Lead-strategy Planning And Operations and Analyst-strategy Planning And Operations. He has also worked as a Broadband Customer Service Advisor and a Process Trainer. Zuber's passion for operations and financials has led him to become a Training Manager and MIS Manager. He is currently leading Training and MIS Portfolios and supports RISK management.
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About
Working with Infosys BPM Ltd since 2006 for a UK based client British Telecom Wholesale. Started as a Broadband Customer service advisor took inbound Chats, Calls, Queue work, escalations Email. I worked on my passion and became a Process Trainer, I further took the opportunity offered to be a Team Leader in Operations. Further, due to a requirement and my performance as Trainer, I was promoted to take up the role of Training Manager. Further to my interest in involving in to the financials, reporting I grabbed the opportunity to manage MIS. Currently I lead Training and MIS Portfolios and support RISK management.
...See MoreWork Experience
Lead Strategy Planning And Operations
analyst -strategy planning and operations
lead-strategy planning and operations at infosys bpm
assistant manager -training & mis
Assistant Manager - Training
Training Team Lead
Team Lead Operations
process training & as an acting team leader for operations
Process Trainer
Process Executive
IT Services and IT Consulting
Zuber Ahmed's Professional Milestones
- lead-strategy planning and operations at infosys bpm (2019-05-01~): Developed and implemented comprehensive strategies to optimize operations and drive organizational growth.
- Lead Strategy Planning And Operations (2021-07-01~): Implemented data-driven strategies, optimizing operational efficiency and driving overall company performance.
Education
Commerce,
Accounting,
Finance,
Bachelor Of Commerce,
Bachelors,
Accounting And Finance
2003-2006Skill
Training Delivery
Team Leadership
Team Building
Team Management
Team Motivation
Speech Synthesis
Data Analysis
Vendor Management
Training
Certification
Colleagues
Kalyan Dinesh
Experienced Business Analyst | Certified Product Owner | Agile character, Business Process enthusiast and Risk-Centric mindset
Bharat Phulari
senior bi project manager | product owner
Bhalchandra Joshi
business analyst product owner - payments insurance
Nandhakumar Sekar
Senior Business Analyst | Product Owner | Customer Service Manager | Insurance & Banking | Digital Transformation Services
Anmol Kaur
Owner
Other Named Zuber Ahmed
Frequently asked questions
We found 2 Zuber Ahmed's email addresses
Zuber Ahmed works for Infosys BPM
Zuber Ahmed's role in Infosys BPM is lead-strategy planning and operations at infosys bpm
Zuber Ahmed works in the industry of IT Services and IT Consulting
Zuber Ahmed's colleagues are Kalyan Dinesh,Bharat Phulari,Bhalchandra Joshi
Zuber Ahmed's latest job experience is lead-strategy planning and operations at infosys bpm at Infosys BPM
Zuber Ahmed's latest education in Gulbarga University
