hassan almarag

• Install and configure operating systems and applications, monitor and maintain computer systems and networks. • Operating Systems Knowns to install Windows Vista, Seven, 8, 8.1 & Windows 10. • Create a User Account on Active Directory on Windows Server 2008 & Grant Permission. • Install & Configure the Network Devices, Printers & Scanners. • Configure the Shared Directories and mapped to the users on Domain & Workgroup Environment. • Having the working knowledges on BioMetric Devices i.e. NitGen NAC Plus 2500 & HandPunch. Machines , Reset & Configure IP Address & Troubleshooting Issues. • Having Working Knowledge of Printing Timesheet & Support the Employees. • Having Working Knowledge of Microsoft Dynamics AX2009 to receive item, making PR. • Having Working Knowledge of Cisco Call Manager to Add, Edit & Delete Extensions & troubleshooting. • Factory Reset & Configure the IP Phone Parameters i.e. IP Address & TFTP Address on Cisco IP Phones. • Configuring Wireless Access Point for Indoor & Outdoor. • Having Working Knowledge of VMware Virtual Machines to Monitor & Resource Changes. • Having the Working Knowledge of Microsoft SQL Server 2008 to Perform Manual Backup & Restore. • Troubleshoot system and network problems, diagnosing and solving hardware or software faults and replace parts. • Install & Configure the Various Version of MS Office up to 2016. • Follow diagrams and written instructions to repair a fault or set up a system. • Support the roll-out of new applications. • Set up new users' accounts and profiles and deal with password issues. • Work continuously on a task until completion (or referral to third parties, if appropriate). • Prioritize and manage many open cases at one time. • Test and evaluate new technology.