pascal petersen
Cape Peninsula University of Technology
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Pascal Petersen is a highly skilled IT professional with 12.1 years of experience in information technology, ITIL, technical support, and system administration. Based in Cape Town, South Africa, he has completed his CISCO CCNA R&S at Cape Peninsula University of Technology. He has expertise in network security, IP telephony, troubleshooting, routing, routing, Linux, and more. Pascal has worked on designing, organizing, installing, managing, and troubleshooting small and large networks, as well as system support training at Bytes Technology. He is known for his excellent communication skills, analytical thinking, and problem-solving abilities. Currently, Pascal works as a Technical Support Engineer at Multi Media Computer (MMC
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About
I have completed my CISCO CCNA R&S at Cape Peninsula University of Technology (Cape Town Campus).These are Networking courses that entail Network Security,IP Telephony,Troubleshooting,Routing,Switching,Linux,Basic SQL,Basic Bash scripting,A+,N+ along with DNS,DHCP,TCP/IP,services.I have been practically exposed to designing,organize,install,manage and troubleshoot small and large networks( LAN and WAN).I have done System Support training at Bytes Technology where I have dealt with VMware,Active Directory,Group Policies. I have done system backups at Old Mutual and SAMWUMED. Current work experience: Currently working Working for Multi Media Computer (MMC) as a Technical Support Engineer. Contract end for Engen Oil - Division of Data Centrix as a IT Service Desk Support Engineer, My core competencies include development and management of networking systems. I am a hard worker, easily adaptable and very motivated, efficient team player with excellent communication skills at all levels, analytical thinking and problem solving skills are essential to my success in networking and System Support Engineer optimization. IT skills Specialties: Install, configure, secure and troubleshoot wired wireless technologies ( 802.11a,b,g,n) standards. Operating systems (IBM, Windows) Manage networks and utilize basic optimization techniques. Monitoring and analysis of network traffic/installation and configuration of routers and switching. Safeguard networks with VPN`s, authentication, firewalls and security appliances. Evaluating network performance issues, availability, utilization, throughput and latency, testing of equipment and establish connections and firewalls. Network and internet protocols (DHCP, DNS, FTP, SSH, TELNET, SMTP, FTP) Link redundancy/aggregation optimization and disaster recovery. Large company and organization network tunneling, Encryption and access control. Configuration of client system for TCP/IP( IPV4 and IPV6) System backups at various companies.
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desktop support engineer at woolworths dc
IT Services and IT Consulting
pascal petersen's Professional Milestones
- It Helpdesk Service Agent (2013-07-01~2014-02-01): Provided efficient technical support, resolving a wide range of problem resolutions while maintaining accuracy and reliability.
- Technical Support Engineer (2016-07-01~2018-10-01): Provided exceptional technical assistance to customers, resolving issues promptly and effectively.
Education
Computer Systems Networking And Telecommunications
1388534400-1420070400Skill
Information Technology
Itil
Technical Support
It Service Management
System Administration
Troubleshooting
Windows Server
It Operations
It Management
Active Directory
Servers
Windows 7
Software Installation
Networking
Operating Systems
Disaster Recovery
Hardware
Certification
Colleagues
Terry Prigge
automation and analytics manager at first technology
Jean Feuilherade
executive manager - sales at first technology kwazulu natal pty ltd
Nhlanhla Fumo
Service Delivery Manager
Nischal Singh
senior manager - shared services at first technology
Rob Black
Manager Cloud Services
Other Named pascal petersen
Frequently asked questions
We found 2 pascal petersen's email addresses
pascal petersen's social media include: Linkedin,
pascal petersen works for First Technology KwaZulu Natal (Pty) Ltd
pascal petersen's role in First Technology KwaZulu Natal (Pty) Ltd is desktop support engineer at woolworths dc
pascal petersen works in the industry of IT Services and IT Consulting
pascal petersen's colleagues are Terry Prigge,Jean Feuilherade,Nhlanhla Fumo
pascal petersen's latest job experience is desktop support engineer at woolworths dc at First Technology KwaZulu Natal (Pty) Ltd
pascal petersen's latest education in Cape Peninsula University of Technology