sourav sarkar
Senior Business Process Analyst@ New India Assurance
Mumbai, Maharashtra, India
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sourav Sarkar is an insurance professional with 13.6 years of experience in the insurance domain. He is skilled in managing all aspects of marine, motor, health, stock declaration policies, liability, and terrorist policies. He has a deep understanding of local and global market, products, regulations, and international conventions-laws governing maritime transportation. sourav has a deep understanding of local and global markets, products, regulations, and international conventions-laws. He has a proven track record in system development and process transformation, ensuring quality service delivery and ensuring quality service delivery. He has worked for reputable insurance clients such as PEARL Group, UK, AIG, USA, and New India Assurance.
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Emails and Phone Numbers

@newindia.co.in
@rediffmail.com
+91 983668****
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About

An insurance professional based in India, skilled in managing all aspects of marine/motor/Health/stock declaration policies/Fire policies/Liability policy/Terrorism policy/Comprehensive package policy/Directors-Officers policy etc insurance business; equipped with deep understanding of local as well as global market, products, regulations, various international conventions-laws governing the maritime transportation combined with solid practical skills in core business functions e.g. Underwriting, claims, reinsurance, business development, system development & process transformation. Responsibilities includes prompt decision making in claims ensuring quality in claims service delivery, handling top revenue generated sensitive clients, claims performance analysis (trends of settlement ratio, TAT, Ageing) & reporting to Line Head/Functional Head, reduction in IBNR loss reserve, monitoring claims leakage analysis, building world-wide network of loss adjusters/claim settling agents/recovery agent/salvage buyers/legal firms, Maintaining relationship with domestic & overseas vendors e.g. Lloyds Agents, WK Webster, Clyde & Co, Dolphin Maritime etc. Streamlined commercial line claims operations through process transformation & legacy modernization. Moreover, worked as an in-house Business Analyst from scoping to deployment & performed continual improvement of processes and systems through changes. My responsibility includes but not limited to Underwriting, Marketing/Channel Management, P&L Management, Process Re-engineering, System development, ceding to/accepting FAC proposals and handling AXA Corporate Solution Accounts. I am also responsible for system development (PAS, Quote System & e-Marine) and process optimization to ensure prompt & quality service delivery. In TCS worked for insurance client like PEARL Group,UK,AIG,USA.Worked in Testing domain for business process development. Done LOMA Certification. In New India Assurance,working in Underwriting,Claims dept in Corporate Divisional Office.

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Work Experience

87, Mahatma Gandhi Road, Fort, MUMBAI, Maharastra, 400001, IN

Insurance

6597
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sourav sarkar's Professional Milestones

  • QA Team Lead (2012-12-01~2013-07-01): Improving quality assurance programs and fostering a culture of continuous improvement across the team.
  • Lead QA Analyst (2013-08-01~2014-05-01): Implementing a comprehensive quality assurance program to ensure adherence to industry standards and minimize defects.
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Education

West Bengal University of Technology, Kolkata
West Bengal University of Technology, Kolkata

Electrical And Electronics Engineering

2005-2009