software support technician at x2o media@ X2O Media
London, England, United Kingdom
ulrich nono
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University of East London
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FlashIntel GPTUlrich Nono is a highly experienced professional with 14.5 years of work experience in the IT department. He possesses a wide range of skills including Microsoft Excel, Microsoft Office, ITIL, CompTIA A+, and management. Based in London, United Kingdom, Ulrich is known for his customer-focused and performance-driven culture. He excels in maintaining a professional and positive approach in interactions with customers and internal colleagues. Ulrich is also skilled in problem-solving, incident, problem-solving, and change management procedures. He is committed to ensuring a safe and tidy working environment for IT operations managers and head of IT.
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About
Promote and nurture a customer focused and performance driven culture within the IT Department. Maintain at all times a professional, positive, friendly and customer service based approach in interactions with customers and internal colleagues. Suggest areas for improvement and take ownership of initiatives based on colleague and user feedback. Keep and maintain a safe and tidy working environment. Escalate to IT Operations Manager and Head Of IT any major or ongoing problems that might affect business operations. Adhere to Incident, Problem, Request, Configuration and Change Management procedures. Perform resolution and project implementation tasks.
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software support technician at x2o media
IT Services and IT Consulting
ulrich nono's Professional Milestones
- Telephone Interviewer (2011-03-01~2012-06-01): Conducted thorough communication interviews to identify highly skilled professionals and maintain professional relationships.
- Web Support (2014-01-01~2020-01-01): Provided technical assistance to a wide range of websites, optimizing website performance and enhancing user experience.
Education
Computer Science
Skill
Microsoft Excel
Microsoft Office
Itil
Comptia A+
Management
Microsoft Word
Research
Powerpoint
Sales
Leadership
Training
Basic Html
Sql
Salesforce
Windows Server
Network Administration
Computer Networking
Software Installation
Software Deployment
Office 365
Sharepoint
Cloud Computing
Windows
System Administration
Technical Support
Information Technology
Troubleshooting
French
Customer Service
Telecommunications
Logging
Routing
Certification
Colleagues
Dominique Deckers, P.Eng, PMP
director program management at x2o media - a stratacache company
Dominique Deckers
Senior Director Program Management
Victoria G.
director of services | x2o media
John Vazquez
Director - Professional Services
Tom Fancke
creative director at x2o media
Other Named ulrich nono
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ulrich nono's social media include: Linkedin,
ulrich nono works for X2O Media
ulrich nono's role in X2O Media is software support technician at x2o media
ulrich nono works in the industry of IT Services and IT Consulting
ulrich nono's colleagues are Dominique Deckers, P.Eng, PMP,Dominique Deckers,Victoria G.
ulrich nono's latest job experience is software support technician at x2o media at X2O Media
ulrich nono's latest education in University of East London
