Gopal Jaiswal
IEC UNIVERSITY
Tell me more about Gopal Jaiswal?
Gopal Jaiswal is a dynamic leader with 14 years of experience in improving operations management, customer support, and sales. He has a strong background in client interaction, management, and customer experience through data analysis using various tools such as Variance Base Management, Skill Knowledge Enhancement Plan, and SMART action plan. Gopal has a track record of meeting client metrics and has worked at Sitel Group in Miami, Florida. He is skilled in managing teams, people management, performance management, SLA management, client daily interaction goals, and running project management.
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About
A dynamic leader with +14 years of experience in improving operations management, customer support, and Sales, with Client interaction, Management and customer experience through data analysis using: • Variance Base Management tool • Skill Knowledge Enhancement Plan • SMART action plan CMSR Migration IT support WFH Management Specialist Also, gained expertise in maintaining track record for meeting Client Metric Success Rate.
Work Experience
Team Management | People Management | Performance Management | Stress Management | System Management | Operations Management
Customer Service Team Lead
Outsourcing and Offshoring Consulting
Gopal Jaiswal's Professional Milestones
- Team Manager: Implementing effective strategies to optimize team productivity and streamline operations.
- Customer Service Team Lead (2007-05-01~): Streamlined operational processes, improving efficiency and enhancing customer satisfaction.
Education
Certification
Colleagues
Devarrious McGruder
Owner | Chief Executive Officer
Marquesha Peterson
Owner of Sunflower Wicks
Yann CLEMENT
Product Owner / Gestion de projet / Développeur Python - PHP - Symfony 3 /5
Tiffany Keenan
Owner
Angel Germino
bistro owner f&b • social media content creator • operations manager hospitality • leader of operations trainee bpo
Other Named Gopal Jaiswal
Frequently asked questions
We found 2 Gopal Jaiswal's email addresses
We found 1 Gopal Jaiswal's phone numbers
Gopal Jaiswal's social media include: Linkedin,
Gopal Jaiswal works for Sitel Group
Gopal Jaiswal's role in Sitel Group is Team Management | People Management | Performance Management | Stress Management | System Management | Operations Management
Gopal Jaiswal works in the industry of Outsourcing and Offshoring Consulting
Gopal Jaiswal's colleagues are Devarrious McGruder,Marquesha Peterson,Yann CLEMENT
Gopal Jaiswal's latest job experience is Team Management | People Management | Performance Management | Stress Management | System Management | Operations Management at Sitel Group
Gopal Jaiswal's latest education in IEC UNIVERSITY