sr customer success manager at fico@ FICO
San Diego, California, United States
Kristin Vansant
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University of Idaho
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FlashIntel GPT
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FlashIntel GPTKristin Vansant is a Senior Customer Success Manager for Fortune 500 financial services clients with 24.6 years of experience. She has a strong skill set in CRM, sales operations, credit risk, enterprise software, and analytics. Based in the United States, Kristin has successfully managed revenue of 3.2 M in closed deals and preventing loss of major clients. She is known for her strategic thinking, relationship building, and project management abilities, which have contributed to the acceleration of revenues in excess of 1.2M annually. Kristin's expertise lies in strategic planning, cross-sell and up-sell, contract management, and Quarterly Business Reviews and analytics.
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Senior Customer Success Manager for Fortune 500 financial services clients. Strategic thinker, relationship builder and project manager capable of driving long-term customer value and increasing revenue with high-value clients. Accomplishments:• Grew revenue of $3.2 M in closed deals (annual)• Prevented loss of a major client representing $8.5M in annual revenue• Built client billing system resulting in the acceleration of revenues in excess of $1.2M annuallyCore Competencies:• Strategic planning & execution• Cross-sell & up-sell• Escalation processes & compliance• Contract management & renewals• Quarterly Business Reviews & analytics
...See MoreWork Experience
sr customer success manager at fico
Admin. Business Development
Administrative Manager @ Hnc Software Bought By Fico
Software Development
Kristin Vansant's Professional Milestones
- sr customer success manager at fico (2002-01-01~2007-01-01): Driving customer satisfaction and loyalty through measurable results and exceptional customer support.
- Administrative Manager @ Hnc Software Bought By Fico (1999-04-01~2001-07-01): Implemented efficient systems and processes, enhancing productivity and enhancing team productivity.
Education
Public Relations/marketing
Skill
Crm
Sales Operations
Credit Risk
Enterprise Software
Analytics
Product Management
Credit Scoring
Business Analysis
Cross Functional Team Leadership
Strategy
Professional Services
Project Management
Salesforce.com
Account Management
Business Development
Program Management
Management
Software As A Service
Financial Services
Banking
Vendor Management
Business Process Improvement
Strategic Partnerships
Business Intelligence
Customer Relationship Management
Consulting
Risk Management
Pre Sales
Software Development
Microsoft Office
Microsoft Word
Microsoft Outlook
Microsoft Excel
Leadership
Lead Generation
Team Leadership
Training
Team Building
Customer Service
Solution Selling
Cloud Computing
Sales
Strategic Planning
Marketing
Software Project Management
Product Marketing
Sales Process
Business Process
Microsoft Powerpoint
Customer Experience
Predictive Analytics
Certification
Colleagues
David Rey
Owner
James Wilburn
Scores Expert | Risk Analytics Expert | Certified Safe 5 Product Owner | Product Manager | Payments Expert | Change Agent
Nishant Kumar
Manager Of Technology Services
Manjunath M
Quality Assurance | Product Owner
Luis Inclan
Solution Success Manager | Product Owner | Psychologist
Other Named Kristin Vansant
Frequently asked questions
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Kristin Vansant works for FICO
Kristin Vansant's role in FICO is sr customer success manager at fico
Kristin Vansant works in the industry of Software Development
Kristin Vansant's colleagues are David Rey,James Wilburn,Nishant Kumar
Kristin Vansant's latest job experience is sr customer success manager at fico at FICO
Kristin Vansant's latest education in University of Idaho
